Clinical Manager
Found in: beBee S CN - 4 weeks ago
Responsibilities:
1.   Develop a thorough understanding of advanced heart failure and HM3 as a treatment option.
2.   Become fully trained and certified to support HeartMate 3 cases, including assessing patient suitability and case planning.
3.   Train and educate staff of clinical trial(s) and commercial indication inclusion criteriaâs
4.   Engage with relevant Chinese physician societies for consensus and guideline development for LVAD therapy adoption.
5.   Assist in creating, advocating for, and implementing site criteria based on global HeartMate 3 experiences and local requirements.
6.   Develop deep understanding of the Heart Failure disease burden, progression, treatment pathways, patient flow, and healthcare cost impacts in China.
7.   Recruit a strong team, in time and of adequate size, as approval timelines become clear.
8.   Manage distributors who assist during clinical trial and build out distributor channel during commercialization, including, selection, input into contracting, target setting, and performance reviews.
9.   Implement internal and external training plans in collaboration with APAC and global HeartMate 3 training teams.
10.   Lead HeartMate 3 market development efforts post regulatory approval.
11.   Work with HE&R team to develop and implement reimbursement strategies
12.   Assist in conducting customer training workshop ranging from on-boarding training activities to continuous education to maintaining and increasing physician skill levels.
13.   Optimize process regarding patient screening and procedure scheduling
14.   Call on referring physicians to present the HeartMate 3 technology and clinical data.
15.   Assist in conducting team member training and field mentoring as needed.
16.   Support local and national conferences and programs.
17.   Remain compliant with applicable Corporate and Divisional Policies and procedures at all times.Â
18.   Support in the resolution of product complaints and/or safety issues e.g. PER
19.   Seek approval for pricing, new accounts, and marketing investments from management before making commitments to customers.
Qualifications:
1.   Fully trained medical doctor with cardiovascular or cardiac surgery related specialty strongly preferred
2.   BS/BA in life sciences or marketing as minimum
3.   Minimum of 6 years Sales Experience / Medical Clinical Support of complex and clinically demanding medical technologies
4.   Medical training in cardiovascular or cardiac surgery related field.
5.   Minimum of 3 years experience as an effective people manager
6.   High learning agility to grow and evolve with the role from project manager to clinical specialist, market developer, commercialization lead, and manager
7.   Strong influence manager across diverse internal and external stakeholders
8.   Ability to forge strong, trusting relationships with top KOLs and physician societies
9.   Independent problem-solver
10.   Ability to work in ambiguity and ability to anticipate obstacles early
11.   Ability to navigate conflicting interests and high expectations within the physician community
12.   Proven track record in the sales / clinical introduction of sophisticated medical therapeutic, procedure enabling devices that requires significant clinician training
13.   Experience with products for use in interventional cardiology and cardiac surgery
14.   Ability to attract strong talent and build a high performance team
15.   Ability to motivate and inspire
16.   Strong customer orientation
17.   Strategic thinking and execution
18.   Attend regular departmental meetings with manager/supervisor to build in continuous feedback mechanisms.
19.   Meet the requirements of ISO and Class A by complying with all relevant Quality policies and procedures to ensure the Quality objectives of the business are met.
20.   Comply with all relevant company Occupational Health, Safety and Environmental policies, procedures and work practices with the intent of preventing or minimizing accidental exposures to self, colleagues and/or the environment.Â
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