Guest Experience Expert

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to...

Job Number Job Category Rooms & Guest Services OperationsLocation The OCT Harbour Shenzhen - Marriott Executive Apartments, No. 2039 Baishi Road, Shenzhen, Guangdong, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out....

POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special...

POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests...

Job Description 地面服务助理 Guest Service Assistant Key Role Accountabilities ： 1. Report to GSO level above or Station Manager if necessary. 向GSO 以上汇报， 包括航站经理（如果必要） 2. Supervise and perform the nominated ground handler passenger movement process：Pre-check-in、Check-in、Baggage...

About Our Client As a Smart Warehouse Industrial Engineering Expert, you will play a pivotal role in optimizing our warehouse operations through the implementation of advanced technologies and innovative engineering solutions. Leveraging your expertise in industrial engineering, automation, and data analytics, you will drive efficiency, accuracy, and...

Job Number 23163712Job Category Housekeeping & LaundryLocation Le Meridien Shenzhen Bao an, No. 1159 Xingye Road, Shenzhen, Guangdong, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOperate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint...

Job Number: 23163712Job Category: Housekeeping & LaundryLocation: Le Méridien Shenzhen Bao an, No. 1159 Xingye Road, Shenzhen, Guangdong, ChinaSchedule: Full-TimeLocated Remotely?: NoRelocation?: NoPosition Type: Non-ManagementPOSITION SUMMARY- Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint...

Job Description 1. Report to DM level above or Station Manager if necessary. 向DM 以上汇报， 包括航站经理（如果必要） 2. Lead team to perform & complete the routine tasks as follows: 带领小组执行和完成以下日常运行任务  Supervise and perform the nominated ground handler passenger movement...

POSITION SUMMARY Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities. Open doors and assist guests/visitors entering and leaving property. Assist with luggage storage and retrieval. Transport guest luggage to and from guest rooms and/or designated bell area. Assist guests/visitors...

POSITION SUMMARY Wipe down fitness center machines and remove towels, trash, and debris from fitness center area. Maintain an adequate supply of cups and water in recreation area. Clean fitness and recreation area restrooms and showers. Obtain, fold, and stack towels according to company procedures. Distribute lockers and towels to guests. Conduct inventory...

POSITION SUMMARY Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in...

POSITION SUMMARY Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details...

POSITION SUMMARY Trim, water, and prepare flowers for display. Receive flowers from suppliers, including verifying correct quantities, refusing flowers that are not in acceptable condition, and logging in flowers received. Design and create custom floral arrangements for public areas, restaurant outlets, banquets and guest rooms. Deliver flowers and floral...

POSITION SUMMARY Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with...

We are currently seeking an experienced professional to join our team. In this role, you will: ·Strengthen HSBC’s image as a leading wealth provider by providing clients with access to advanced technical product expertise, and provide internal training materials on portfolio strategy, as well as investment product insights to internal...

POSITION SUMMARYCoordinate with other departments using telecommunications devices in order to respond to requests and resolve maintenance issues and to put rooms needing maintenance out of order. Coordinate and schedule with other departments in the event of major system shut down or major repair or improvement. Maintain purchase orders log and file...

JOB SUMMARY Functions as the leader the segmented sales effort group, transient, association, corporate, etc.) and responsible for implementing the segment sales strategy and achieving revenue goals for properties within region. Leads and manages all day-to-day activities related to the sales functions for properties within region with a focus on building...

We are looking for someone who：  1. Minimum 1-year in similar capacity and business model in Director of Food & Beverage position. Preferably possesses the experience of hotel pre-opening. 2. Preferably has banquet background and oversea exposure, understand the quality and personal service. 3. Communicates and writes with fluency in English...

Job Number Job Category Food and Beverage & CulinaryLocation Le Meridien Shenzhen Bao an, No. 1159 Xingye Road, Shenzhen, Guangdong, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYSupervise and coordinate operations are in compliance with hygiene and food safety standards. Advises on proper...