Senior Support Specialist, IOS

4 weeks ago

Zhengzhou, China Straumann Full time

 Senior  Support Specialist

 

Job Summary

To build the training and education infrastructure in the region and supporting the delivery of pre-sales support including product demo and sales training, and aftersales service including CAD/CAM FAQs and 1st level trouble shooting

To ensure that needs in local training and education programs are fulfilled (quality and effectiveness of courses, implementation of planned courses, resource planning, know-how).

To build up the KOLs and speaker pool and develop professional relationship to enhance the add value and value proposition of Straumann Customer Connected Solutions.

 

Key Responsibilities

  • Support CCS sales to meet Annual sales target
  • Adapt sales training and demonstration materials, and implement Internal Training and Customer Education program according to Straumann business needs
  • Technical main contact person for pre-sales and aftersales service
  • 1st service and convey information to 2nd level team
  • Build up KOL and speaker development programs

 

Skills and Competencies

Education / Professional Experience

  • Dental related degree/diploma
  • Familiar with CAD/CAM workflow of digital dentistry solution
  • Familiar with digital dentistry KOLs
  • Having more than 3 years experience in clinics or labs is a plus
  • Having experience to organize seminar, training or similar event is a plus

 

Personal Competencies

  • Good English and Mandarin
  • Excellent interpersonal and presentation skills
  • Well-organized and structured person
  • Comfortable to interact with different customer segments (KOLs, Dental Practitioners, Dental Technicians, Sales people)
  • Strong result orientation and business sense
  • Ability to build strong relationships to different customer segments through effective communication and listening skills

  • Digital Sales Specialist

    4 weeks ago

    Zhengzhou, Henan, China ABB Full time

    Digital Sales SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...

  • Sales Specialist

    2 weeks ago

    Zhengzhou, China Marriott Full time

    Job Number 24081089 Job Category Sales & Marketing Location Le Méridien Zhengzhou, No.1188 Zhongzhou Avenue, Jinshui District, Zhengzhou, Henan, China Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data...

  • Sales Specialist

    2 weeks ago

    Zhengzhou, Henan, China Marriott Full time

    Job Number Job Category Sales & MarketingLocation Le Méridien Zhengzhou, No.1188 Zhongzhou Avenue, Jinshui District, Zhengzhou, Henan, ChinaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYContact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest...

  • Account Manager

    4 weeks ago

    Zhengzhou, China Amazon (China) Holding Company Limited Full time

    The Site Start Up Specialist plays a pivotal role in setting up Sellers management foundation in new sites for maximizing local Seller success and advocacy on Amazon global marketplaces. This position is strategically focused on driving both local impact in a scalable approach through community management as well as paid services enrollment through improving...

  • Unit People Planning Specialist

    2 weeks ago

    Zhengzhou, China Ikea Full time

    Job ID: CN Date posted: 07/05/ WHAT YOU'LL NEED TO HAVE Knowledge of how to implement plans, according to set budgets and goals Knowledge about the rights and obligations of workers and employers Knowledge of the people planning process and how it is executed in the unit Knowledge of scheduling and time keeping software used in the unit and...

  • Application Specialist-临床流式

    4 weeks ago

    Zhengzhou, Henan, China Danaher Full time

    The incumbent will also be responsible for, but not limiting to the following duties:1. Post sales support:Clinical customer application training and troubleshooting.2. Pre-sales support including clinical product introduction, Demo, clini solution proposal, configuration.3. To participate in the clinical products register,new product launch.4. To collect &...

  • Application Specialist-临床流式

    1 month ago

    Zhengzhou, China Danaher Full time

    The incumbent will also be responsible for, but not limiting to the following duties:1. Post sales support:Clinical customer application training and troubleshooting.2. Pre-sales support including clinical product introduction, Demo, clini solution proposal, configuration.3. To participate in the clinical products register,new product launch.4. To collect &...

  • 低压电气销售工程师-oem

    3 weeks ago

    Zhengzhou, Henan, China ABB Full time

    低压电气销售工程师-OEMTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • US Regional Manager-Zhengzhou

    4 days ago

    ZHENGZHOU, China Siemens Full time

    Do you want to join us in helping to fight diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally.Your tasks...