Sea Logistics Sales Representative FS-VS

Found in: beBee S CN - 4 weeks ago

Xiamen, China Kuehne Nagel Full time
You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence. Your Role You will focus on developing + diversifying business in line with financial + volume targets. You will do this by working with a variety of internal + external stakeholders. Your Responsibilities
  • To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring
    prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
  • To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions.
  • To monitor competition by gathering current marketplace information on pricing + products.
  • To report customer feedback to the CCL team, supporting resolutions as required.
  • To align with CCL colleagues when onboarding new customers.
  • To maintain + update the most relevant customer information in internal systems.
  • To regularly review customer portfolios with the CCL Managers + team.
  • To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.
Your Skills and Experiences
  • Your strong focus on customer + stakeholder relationships along with your strong time management will be key to your success.
  • You have been selected for this role because of your knowledge across our operations + because you possess the key attributes we are looking for.
Your future team We want to be the best company to work for + with. Your day will be varied as you support + interact with the countries to achieve success. Start your day reviewing market trends, challenges + opportunities to ensure you are attracting + pursuing customer opportunities with competitive proposals to optimize revenue for the company. Then, place strong focus on market penetration through sales leads + business development strategies to ensure the capture of new customers. Next, engage with pricing + business development teams to ensure smooth cross-functional collaboration. Finally, focus on evolving our people, customers + carrier partners, forming trust + deeper relationships to establish a sustainable business + network.

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