Quality Manager(004690)
3 weeks ago
- Coordinate to establish NIS Cluster (Plant) related KPIs and monitor/responsible to ensure the achievement of quality KPIs.
- Plan and direct activities related to ISO certification in order to secure the certification and successfully pass the subsequent audits.
- Plan and conduct scheduled internal audit to assess the effectiveness and efficiency of internal controls in daily processes as well as their compliance to business and corporate guidelines.
- Address internal & external enquiries related to quality management system and ensure it is functioning appropriately.
- Prepare & coordinate management review and follow up on the resolutions / actions.
- Assist in external bodies (customers, suppliers, certification auditors) coordination on quality topics.
- Coordinate for the monitoring of the quality management system, to identify the potential quality risk and propose the Corrective Preventive actions, monitoring of the defined key actions.
- Handle all non-conformance issues resulting from customer complaints, internal quality issues and raw material abnormities including liaising with service providers and / or toller as relevant.
- Conduct investigation of key issues. Ensure root cause(s) is/are identified and effective corrective / preventive actions are implemented and maintained.
- Handle all NCM issued by customers and issued to suppliers to ensure reports are submitted to customers in an accurate and professional manner. Follow up on agreed actions / deadlines timely.
- Assist in customer complaint settlement needs including compensation to minimize risk to the business. Visit customer(s) including presentation to customer to resolve customer complaints.
- Compile and analyze complain data to detect trends and initiate / lead improvement projects as required.
- Handle all customers' audits / visit and liaising with relevant parties including Regional QM, production, supply chain, technical service to meet customer requirements. Follow up on improvement actions as relevant.
- Conduct audit to selected supplier to monitor the quality performance and provide constructive suggestions.
- To provide guidance on the management of product Specification and agreements.
- Coordinate data from routine inspection and or periodical testing to identify trends and deviation.
- Maintain QM document to ensure the fulfilment of all system requirements.
- Coordinate with related departments to optimize system procedure and practice.
- Prepare and maintain related quality data, analysis and reports, provide to related parts as per required.
- Comply to EHS requirements and quality requirements.
- Report any areas of concern to Management.
- Responsible for the effective implementation of the Quality Management System.
- Other tasks arranged by line manager.
Education:
bachelor's degree or above in chemical engineering or relative major, master's degree is a plus
Working experience: 10+ years working experience in chemical plant, 5+ years plays as QA or QC leader, batch process and Alkoxylation process experience is priority.
Language Skill:
English can be used as working language.
- Technical & Professional Knowledge
Able to use Microsoft Applications and other statistical tools.
Able to organize, coordinate, implement and supervise a given task in systematic manner.
Able to maintain and improve subordinate analysis or testing skills through continue cross check and re-training program.
Others:
self-management etc.
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