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Quality Assurance Specialist
2 months ago
Quality Assurance Specialist
Duties & Responsibilities
- Respond to customer and customer complaints in a timely and professional manner.
- Handle incoming product quality issues, ensuring prompt resolution and continuous improvement.
- Ensure new projects meet quality standards through rigorous quality assurance processes.
- Analyze data to identify areas for improvement and implement corrective actions.
- Standardize processes and maintain quality management systems, ensuring compliance with regulatory requirements.
- Implement and follow up on internal audits to ensure quality standards are met.
- Ensure national business quality assurance standards are met.
- Perform other tasks assigned by the quality manager.
Requirements:
- College degree in a relevant field, such as material sciences.
- More than 3 years of experience in quality control and/or quality assurance.
- Business experience in surface treatment is a plus.
- Internal auditor certification for ISO 9001 is a plus.
- Ability to read and write English at a competent business level.
- Proficiency in computer and office software.