Field Application Engineer

2 weeks ago

Shunyi District, China VAT Full time

Join VAT's Team of Experts

VAT is seeking a highly skilled Field Application Engineer to represent the technical interface to our customers. As a key member of our team, you will be responsible for identifying challenges and opportunities at customer sites and recognizing new business opportunities for VAT.

Your Key Responsibilities

  • Responsible for specification for new product developments and existing product improvements.
  • Responsible for local customer support during New Product Introduction (NPI).
  • Responsible for execution and support of experiments e.g. test valves at customer site.
  • Provide accurate and precise answers to application related technical customer requests.
  • Reliable technical contributor in projects for both headquarters and customer.
  • Takes technical decisions together with customer based on general BU guidelines.
  • Identify OEM technical roadmaps and communicate to Product Managers.
  • Support Product Managers in defining actual and future product requirements in order to protect and increase the share of wallet for VAT Group worldwide.
  • Research on a certain market. Be clear about its roadmap or generation upgrading. Identify our products' opportunities and challenge from it.
  • Frequently communicate with HQ Engineering Team for alignment on latest product roadmap.
  • Support complex technical escalations at customers in cooperation with responsible Product Manager.
  • Support the sales entities of VAT Group in customer acquisition and negotiations, and proactively drive the product specification process.
  • Contributes to the VAT application engineering network.
  • Carefully monitor competitor landscape, run competition analysis and work out VAT's competitive advantage.

Your Qualifications

  • University degree in Mechanical, Electrical, Automation, Microelectronics or Vacuum related engineering disciplines.
  • Solid experience in vacuum engineering, IC process or facility in OEM company or Fab.
  • Technical skills in the field of the customer processes, valve applications or platforms.
  • Awareness of on-time delivery, quality, and meeting commitments.
  • Fluent in English (verbal and written) for communication with the headquarters.
  • Ability to work in matrix organization.
  • Ability to troubleshoot and solve complex engineering and technical product issues using sound judgment.
  • Ability to work independently, and especially comfortable with customers.
  • Ability to manage multiple projects at one time.
  • Strong team player.
  • Computer literacy with confidence in using Windows programs - Excel, Word, and PowerPoint.
  • Ability to read mechanical drawings.

Your Work Environment

  • Office
  • Travel
  • Customer Site

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