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Repair Supply Senior Specialist

3 months ago

Suzhou, Jiangsu, China Lenovo Full time

Job Summary

We are seeking a highly skilled Senior Specialist to join our team at Lenovo. The successful candidate will be responsible for managing the end-to-end reverse logistics process, including monitoring backlog, delivery plan, turnaround time, and yield. This role will also involve developing and optimizing our global reverse network, coordinating with service teams and HQ planning teams to improve repair efficiency, and improving repair vendor performance.

Key Responsibilities

  • Manage the end-to-end reverse logistics process to monitor backlog, delivery plan, turnaround time, and yield.
  • Develop and optimize our global reverse network.
  • Coordinate with service teams and HQ planning teams to improve repair efficiency.
  • Improve repair vendor performance by increasing yield, shortening turnaround time, and reducing return rates.
  • Allocate and balance repair volume among vendors.
  • Assess and improve repair vendor capabilities.

Additional Locations

This role may be based in various locations, including China - Jiangsu - Suzhou, China, China - Jiangsu, and China - Jiangsu - Suzhou.