Customer Support Associate
2 weeks ago
About the Role
The SAP Internship Experience Program offers university students a project-driven experience with cross-functional skills from virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
Key Responsibilities
- Monitor global queues and maintain chat monitors.
- Communicate with global customers and validate priority.
- Check incidents with colleagues and provide solutions for clients.
- Assist team members in daily activities.
Requirements
- University students who will graduate in 2025 June.
- Excellent communication skills in both verbal and written English.
- No major background restrictions.
- Able to work for 6 months and 5 days a week.
- Expected work time: August 2024 – February 2025.
About the Team
SAP Product Support ensures that customer incidents and tickets are resolved at the first instance. In this position, you will closely work with global colleagues and communicate with customers from different countries.
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