Process Engineer

4 weeks ago

Qingdao, Shandong, China Lam Research Full time

The Role

Lam Research is seeking a highly skilled Field Process Engineer to join our Customer Support Business Group. As a key member of our team, you will be responsible for providing process support, installation, and resolution of process/system/productivity issues for our customers.

Key Responsibilities:

  • Provide process support, installation, and resolution of process/system/productivity issues for customers.
  • Complete Design of Experiments (DOE) evaluations to characterize process windows for new installations or recommended field hardware modifications.
  • Design and conduct experiments, collect data, analyze results, generate reports, and provide recommendations.
  • Develop new processes for small variants to existing customer applications.
  • Perform application-related project management, including planning, defining problems and objectives, developing an approach, and providing recommendations.
  • Collaborate with cross-functional teams and customers to understand their needs, technology roadmaps, process flow, requirements, and business challenges.
  • Represent Lam to our valued customers and deliver exceptional customer satisfaction.
  • Present technical and marketing materials with a win-win mindset to keep customers informed about products and services to address their needs.
  • Provide technical instruction and mentoring for more junior engineers.

Requirements:

  • PhD in Electronics, Chemistry, Physics, Material Science, or related field; or Masters of Science with 3+ years of relevant work experience; or Bachelors of Science with 5+ years of work experience.
  • Proficiency in computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.
  • Excellent communication, written and verbal, and customer relationship skills.
  • Ability to work in a cleanroom environment, wearing personal protective safety equipment, or cleanroom suit, and on-call if needed.

Preferred Qualifications:

  • In-depth understanding of Statistical Process Control (SPC) and/or Design of Experiments (DOE).
  • Foundational analytical, problem-solving, and decision-making skills.

About Lam Research

Lam Research is an equal opportunity employer. We believe it is essential for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

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