Customer Service Liaison

3 weeks ago


Shanghai, Shanghai, China GOAT Group Full time
Customer Service Liaison

We are seeking a skilled Customer Service Liaison to join our team at GOAT Group. Your primary responsibility will be to resolve customer support issues in a timely and professional manner. This involves being flexible, organized, and able to prioritize tasks effectively.

  • Excellent written and verbal communication skills in English.
  • A good understanding of consumer experience, with the ability to communicate effectively with customers.
  • A highly organized candidate with strong problem-solving skills.
  • Ability to work independently and as part of a team.
  • Must be available to work extended hours, including weekends and holidays.

Requirements:

  • 1-2 years of experience in a customer-facing role.
  • Excellent written and verbal communication skills.
  • Strong problem-solving skills.
  • Ability to work independently and as part of a team.


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