Customer Service Representative

3 weeks ago


Chongqing, Chongqing, China Qatar Duty Free Full time

Unlock Your Potential in the Aviation Industry

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Qatar Duty Free. As a key member of our Contact Centre, you will play a vital role in delivering exceptional customer service to our valued clients.

About the Role

As a Customer Service Representative, you will be responsible for:

  • Providing top-notch customer service to clients through various communication channels.
  • Selling, upselling, and cross-selling our products and services to meet customer needs.
  • Responding to customer inquiries and resolving issues in a timely and professional manner.
  • Working closely with our team to achieve sales targets and exceed customer expectations.
  • Staying up-to-date with product knowledge and industry trends to provide expert advice to customers.

Requirements

To be successful in this role, you will need:

  • A high school qualification with 1 year of job-related experience in customer services.
  • Relevant experience in GDS systems (Amadeus) is an added advantage.
  • Computer literacy and good typing skills.
  • Fluency in English and Mandarin.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and handle pressure well.

What We Offer

As a valued member of our team, you will enjoy:

  • A competitive salary package.
  • Travel benefits.
  • Relocation support (for those residing outside Chongqing).
  • Annual leave and other benefits applicable as per local labor law.

Join Our Team

At Qatar Duty Free, we are committed to providing our employees with a supportive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Chongqing, Chongqing, China Freudenberg Full time

    About FreudenbergWe are a leading global technology company that specializes in filtration, sealing, and plastics.Job SummaryWe are seeking a highly motivated and experienced Customer Service Representative to join our team in Chongqing. The successful candidate will be responsible for managing customer relationships, coordinating deliveries, and ensuring...


  • Chongqing, Chongqing, China Qatar Duty Free Full time

    **About Qatar Duty Free**We are a leading international company in the aviation industry, dedicated to providing exceptional customer service to our clients. We are currently seeking a highly skilled and motivated individual to join our team as a Customer Contact Centre Agent.**Job Summary**We are looking for a professional who can provide top-notch customer...


  • Chongqing, Chongqing, China Freudenberg Full time

    About FreudenbergWe are a leading global technology company that specializes in filtration, sealing, and plastics.Job SummaryWe are seeking a highly motivated and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for managing customer relationships, resolving issues, and providing...


  • Chongqing, Chongqing, China Konecranes Full time

    At Konecranes, we're driven by a passion for delivering exceptional customer experiences. Our team is built on a foundation of diversity, and we believe that this is the key to our growth and success. We're a unique place to work, where everyone can be themselves.Main Responsibilities:Lead the sales of service solutions for our cranes, including spare parts,...


  • Chongqing, Chongqing, China Konecranes Full time

    At Konecranes, we're driven by a passion for delivering exceptional customer experiences. Our team is built on the foundation of diversity, and we believe that every individual brings unique perspectives and skills to the table. We're committed to creating an inclusive environment where everyone can thrive and be their authentic selves.Main...


  • Chongqing, Chongqing, China Bayer Full time

    About the RoleWe are seeking a highly motivated and experienced Medical Representative to join our team at Bayer. As a Medical Representative, you will play a critical role in executing our business strategy and driving growth in the endocrinology market.Key ResponsibilitiesDevelop and execute business plans to achieve sales targets and expand our customer...


  • Chongqing, Chongqing, China Bayer Full time

    About BayerWe're a global leader in the life science industry, driven by our vision to improve human health and quality of life. Our innovative products and services are used by millions of people around the world.Job SummaryWe're seeking a highly motivated and experienced Medical Representative to join our team in Chongqing. As a Medical Representative, you...


  • Chongqing, Chongqing, China Expeditors Full time

    Job DescriptionJob Summary:We are seeking a highly skilled and experienced Ocean Service Supervisor to join our team at Expeditors. As a key member of our logistics operations team, you will be responsible for overseeing the day-to-day activities of our ocean freight operations, ensuring timely and efficient delivery of goods to our customers.Key...


  • Chongqing, Chongqing, China Expeditors Full time

    Job SummaryAs an Ocean Service Supervisor at Expeditors, you will play a critical role in ensuring the smooth operation of our ocean freight services. This position requires a strong understanding of shipping and logistics principles, as well as excellent leadership and teamwork skills.Key ResponsibilitiesDevelop and implement effective departmental...


  • Chongqing, Chongqing, China Maersk Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Experience Specialist to join our team at Maersk. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.Key ResponsibilitiesManage customer relationships and...


  • Chongqing, Chongqing, China Maersk Full time

    About the Role:We are seeking a highly skilled Customer Experience Specialist to join our team at Maersk. As a key member of our global family, you will play a vital role in delivering exceptional customer service and driving business growth.Key Responsibilities:1. Customer Channel Management: Develop and implement effective customer communication strategies...


  • Chongqing, Chongqing, China Maersk Full time

    Job DescriptionMaersk is seeking a highly skilled Customer Experience Manager to lead our Retail-EU department. As a key member of our team, you will be responsible for managing a team of 10+ people and ensuring a seamless customer experience across all products in scope.Key ResponsibilitiesBuild strong relationships with customers and stakeholders to...


  • Chongqing, Chongqing, China Maersk Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Experience Manager to join our Retail-EU department. As a key member of our team, you will be responsible for managing a team of 10+ people and ensuring a seamless customer experience across all products in scope.Key ResponsibilitiesBuild and maintain strong relationships with customers...


  • Chongqing, Chongqing, China Oracle Full time

    Job Summary:This position is responsible for selling a range of company products or services to larger prospects or existing customer base in a defined territory. Primary responsibilities include finding and generating new customers, working as part of a major team or heading a smaller sales team, or working alone.Key Responsibilities:Develops new accounts...


  • Chongqing, Chongqing, China Maersk Full time

    About the RoleThis is an exciting career opportunity in an international, challenging business setting known for diversity and being a high-paced environment.You will get to focus on creating valuable relationships with current and new customers and work with highly professional teams in an environment where you will be valued, recognized, and well...


  • Chongqing, Chongqing, China Expeditors Full time

    Job DescriptionWe are seeking a highly skilled and experienced Ocean Service Supervisor to join our team at Expeditors. As a key member of our logistics operations team, you will be responsible for overseeing the day-to-day activities of our ocean freight operations, ensuring timely and efficient delivery of goods to our customers.Key...


  • Chongqing, Chongqing, China Expeditors Full time

    Job SummaryWe are seeking a highly skilled and experienced Ocean Service Supervisor to join our team at Expeditors. As a key member of our logistics operations team, you will be responsible for overseeing the day-to-day activities of our ocean freight operations, ensuring timely and efficient delivery of goods to our customers.Key ResponsibilitiesDevelop and...


  • Chongqing, Chongqing, China Oracle Full time

    Job SummaryThis position is responsible for driving sales growth within a defined geographic territory. As a key member of our sales team, you will be responsible for developing new accounts and expanding existing ones.Key ResponsibilitiesIdentify and pursue new business opportunities within the assigned territoryDevelop and maintain strong relationships...


  • Chongqing, Chongqing, China Foreign, Commonwealth & Development Office Full time

    Main Purpose of Job:The British Consulate-General in Chongqing is part of a world-wide network of 230 Posts, representing British political, economic and consular interests overseas. Our office in Chongqing has 35 staff and represents British interests in South West China, i.e. Chongqing, Sichuan, Yunnan and Guizhou.Key Responsibilities:Deliver effective...


  • Chongqing, Chongqing, China Warner Music Group Full time

    Job Title: Global Copyright AdministratorWe are seeking a highly organized and detail-oriented Global Copyright Administrator to join our team at Warner Music Group. As a key member of our Global Administration division, you will play a crucial role in supporting the end-to-end music value chain, from registration to licensing, royalty collection, and...