Balenciaga Sales Ambassador
1 month ago
In this pivotal role, you will embody the essence of Balenciaga by driving sales targets and qualitative goals. As a key ambassador, you will foster long-term relationships with clients, ensuring seamless execution of the omnichannel client journey.
Main Responsibilities:- Achieve sales targets through effective product presentation and strong communication skills.
- Deal with client requests and complaints, providing high-quality feedback to the Management Team.
- Closely collaborate with stock teams to ensure product availability and meet client demands.
- Stay informed about market trends and fashion environment to provide expert advice to clients.
- Inspire clients by embodying the Balenciaga behaviors and presenting the brand universe in a storytelling approach.
- Ensure client satisfaction by maintaining standards of Balenciaga services, image, and values.
- Create and update client portfolios, following up through Luce app.
- Foster authentic relationships with clients, from welcoming moments to after-sales assistance.
- Successful completion of Balenciaga onboarding path and Omnichannel Client Journey training.
- Minimum 2 years of relevant sales experience or equivalent knowledge.
- Competitive salary: RMB 180,000 - 220,000 per annum, depending on qualifications and experience.
- Ongoing professional development opportunities.
- Collaborative work environment.
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