Technical Program Manager

4 weeks ago

Shenzhen, Guangdong, China Square Full time

Job Summary

We are seeking a skilled Technical Program Manager to join our Hardware team at Square. As a Technical Program Manager, you will oversee the development and production of our mechanical parts, assemblies, and systems. Your expertise in manufacturing processes, material, and finishing will be essential in ensuring the quality and reliability of our products.

Responsibilities:

  • Work with mechanical component vendors on DFM, tooling kick-off, tool bring-up, DOEs validation and tool/process/part qualification.
  • Collaborate with product design teams on manufacturing BOM requirements and work with Engineering Project Coordinators on execution.
  • Work with OEM/ODM/CM on DFx, fixtures kick-off, and station / line qualification.
  • Determine acceptable quality criteria and approval on cosmetic defect limit samples.
  • Work with applicable Global Supply Managers to establish supply chain requirements using selected equipment and manufacturing suppliers.
  • Verify part tolerance and specifications by demonstrating process capability to Product Designers and Industrial Designers.
  • Provide onsite support at manufacturing sites during development and product production ramp, and bring engineering issues to resolution.
  • Drive qualification & delivery of custom parts & tooling including secondary operations.
  • Audit suppliers to monitor ongoing quality and reliability testing.
  • Support ID and guide qualification of various colors, materials, and cosmetic finishes (CMF).
  • Provide ongoing onsite support to ensure sustaining of products including design of experiments and post ramp qualification.
  • Manufacturing process monitoring in the supplier/sub-supplier facilities. Yield rate and mechanical definition and improvement.
  • Work closely with tooling vendors, OEM/ODM, Asia-based OPM/QA/GSM team, and a US-based team to ensure quality and schedule goals are met.
  • Report to the Hardware Product Design Manager.

Requirements:

  • Experience with a variety of manufacturing processes (including injection molding, die casting, CNC machining, stamping, laser/ultrasonic welding, etc.), material and finishing.
  • Knowledge in Statistical Process Control and Production Part Approval Process (GRR, FAI, CPK, control plan etc.)
  • Experience: 8+ years of full-time mechanical manufacturing experience.
  • Have a demonstrated hands-on mechanical ability.
  • Demonstrate excellent English written and verbal communication skills.
  • Domestic and International travel required.
  • Experience at FATP (Final Assembly, Test, and Packaging) site is a plus.
  • A Mechanical Engineering degree is a plus.
  • Proven project management experience and driving action at CM & part vendors.
  • Relevant experience in introducing new products (NPI) into manufacturing and high volume production and working with OEM partners.

About Square

Square is a global technology company with a focus on financial services. We build tools to help more people access the economy. Our hardware team builds the tangible connection to all that is Block. We started with the simple, iconic card reader that turns any phone into a mobile point of sale. Since then, we have expanded our hardware portfolio to meet the needs of more sellers.

Perks

  • Healthcare coverage
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

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