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Operational Readiness Specialist
1 month ago
Overview
We are seeking a highly skilled Operational Readiness Specialist to join our team at State Street. This is an excellent opportunity for someone who wants to work in a fast-paced environment and be part of a global organization.
About the Role
The successful candidate will contribute to client implementations, providing operational readiness services that ensure seamless system integration and adoption.
Key Responsibilities
- Develop and maintain an overall Operational Readiness framework, ensuring consistency and best practices across projects.
- Liaise with clients to understand their operational requirements and provide trusted guidance on system implementation.
- Maintain accurate operational readiness plans for each project, tracking progress against the original baseline.
- Provide regular status updates to Project Managers on the progress, issues, and risks associated with the Operational Readiness workstream.
- Manage the Green Light Criteria (GLC) process, including the maintenance of the GLC checklist.
- Prepare and socialize various Operational Readiness artefacts, ensuring clear communication with stakeholders.
- Coordinate system user access processing and tracking, ensuring efficient system adoption.
- Document and internalize joint Service Level Agreements, ensuring alignment with business objectives.
- Plan and execute post-conversion support processes, ensuring smooth system transition.
- Manage and track third-party communications, ensuring effective collaboration.
- Coordinate user training, both internal and external, to ensure successful system adoption.
- Work effectively with peers across the region and globally to achieve common goals.
- Ensure that the business, systems, and clients are operationally ready prior to the go-live date.
- Support Project Managers in managing Change Control and escalation procedures to limit scope creep.
About You
We are looking for a highly motivated individual with strong project management skills, excellent verbal and written communication skills, and the ability to liaise between business/implementation and technology teams.
Requirements
- Bachelor's degree or above.
- At least 2 years of experience in the financial industry, with knowledge of front office functionality, middle (IBOR) and back office systems, services, and data domains.
- Prior experience leading large-scale client conversions and onboarding efforts in the financial industry.
Estimated Salary Range
$80,000 - $110,000 per annum, depending on location and experience.
About State Street
State Street is a leading financial services company that provides innovative solutions to help clients make better decisions and deliver growth. We offer a collaborative and dynamic work environment, with opportunities for professional development and career advancement.
