Customer Development Manager

1 day ago


Beijing, Beijing, China HSBC Full time
Job Description

We are seeking an experienced professional to join our team as a Customer Development Manager, focusing on wealth acquisition in China.

About the Role

In this role, you will assist the Division Manager in leading a customer development team, managing sales performance, training and coaching, and operational risk control. You will closely monitor the quality of sales and services provided by team members, ensuring strict adherence to sales processes and delivering excellent customer experiences.

Responsibilities
  • Assist Division Manager in people management, sales performance management, training and coaching, and operational risk control.
  • Closely monitor sales and services quality provided by team members.
  • Evaluate fair outcomes for customers in all situations.
  • Manage and motivate a team of mobile sales staff to expand HSBC's new-to-wealth acquisition.
  • Strive to develop new relationships outside HSBC to deliver sustainable growth and profitability.
Requirements
  • Proven ability in mobile sales.
  • Current product/market knowledge.
  • Excellent customer service skills.
  • Managerial experience with at least 3 years' experience in supervisory roles of sales functions.
  • Excellent interpersonal, leadership, and motivation skills.
  • Strong sales and organizational abilities, problem-solving skills, and result-driven performance under pressure.
  • Good spoken and written English language proficiency.

Estimated Salary: 400,000 - 600,000 CNY per annum (approximately $55,000 - $82,000 USD).



  • Beijing, Beijing, China HSBC Full time

    Wealth and Personal Banking (WPB) At HSBC, we are transforming our business to become a global wealth manager with trillions in assets. Our dedicated colleagues serve millions of customers worldwide, providing products and services such as bank accounts, credit cards, personal loans, and mortgages, as well as asset management, insurance, wealth...


  • Beijing, Beijing, China HSBC Full time

    Wealth and Personal Banking (WPB)HSBC’s Wealth and Personal Banking (WPB) is a global business combining Retail Banking and Wealth Management, and Global Private Banking, to become a global wealth manager with trillions in assets.Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from...


  • Beijing, Beijing, China HSBC Full time

    Wealth and Personal Banking (WPB) is our new global business combining Retail Banking and Wealth Management.As a Customer Development Representative, you will be responsible for successful implementation of Premier Acquisition strategies, acquiring new-to-bank customers, and delivering a high quality service to our highest value personal clients. You will...


  • Beijing, Beijing, China HSBC Full time

    Wealth and Personal Banking (WPB)Wealth and Personal Banking is a global business combining Retail Banking and Wealth Management, serving millions of customers worldwide. Our dedicated colleagues provide products and services such as bank accounts, credit cards, personal loans, and mortgages, as well as asset management, insurance, wealth management, and...


  • Beijing, Beijing, China HSBC Full time

    Wealth and Personal Banking (WPB) is a new global business combining Retail Banking and Wealth Management, and Global Private Banking, to become a global wealth manager with trillions in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and...


  • Beijing, Beijing, China NVIDIA Full time

    At NVIDIA, our employees are passionate about parallel and visual computing, which is at the heart of the recent Artificial Intelligence revolution. Our technology powers innovative solutions in A.I, video games, cloud, and enterprise computing, as well as embedded fields.We are seeking a Customer Program Manager for the China market to lead autonomous...


  • Beijing, Beijing, China NVIDIA Full time

    At NVIDIA, our employees are passionate about parallel and visual computing which is becoming the backbone of recent Artificial Intelligence revolution. Our technology is at the heart of the state-of-the-art innovation in A.I, video games, cloud and enterprise computing and embedded fields. NVIDIA's solutions power the digital cockpits, infotainment systems...


  • Beijing, Beijing, China Bristol Myers Squibb Full time

    Transforming Patients' Lives through ScienceBristol Myers Squibb is a global biopharmaceutical company that is transforming patients' lives through science. We are seeking a highly motivated and experienced Senior Customer Manager to join our team.The ideal candidate will have a strong background in sales and marketing, with a proven track record of success...


  • Beijing, Beijing, China Western Digital Full time

    Lorem IpsumAs a key player in our sales team, you will drive the growth of our Xiaomi business and develop strong relationships with key decision-makers across various levels of the organization. Your key responsibilities will include managing key products such as embedded solutions, SSDs, and other innovative technologies, as well as identifying and...


  • Beijing, Beijing, China AppsFlyer Full time

    Unlock Customer Success with AppsFlyerAs a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships and product expertise.Key Responsibilities:Develop in-depth knowledge of AppsFlyer's product offerings and stay up-to-date on product releases and new...


  • Beijing, Beijing, China Emirates Full time

    Job PurposeEmirates is seeking a highly skilled Customer Sales professional to lead our retail office operations and drive revenue growth. As a key member of our team, you will be responsible for implementing and maintaining best practice policies and procedures, ensuring the highest level of service delivery to our customers across Emirates products.Key...


  • Beijing, Beijing, China goFLUENT Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at goFLUENT. As a key member of our client success team, you will be responsible for building and maintaining strong relationships with our clients, driving customer satisfaction and loyalty, and identifying opportunities for growth and expansion.Key...


  • Beijing, Beijing, China Emirates Full time

    Job PurposeAs a key member of the Emirates team, you will be responsible for leading the retail office to achieve local and network-wide commercial objectives. You will ensure the highest level of service is delivered consistently to all customers across the full range of Emirates products, maintaining and improving sales revenue.Key ResponsibilitiesManage...


  • Beijing, Beijing, China Coloplast Full time

    Job OverviewWe are seeking an experienced Customer Service Manager to lead our team and drive business growth.About the RoleThe ideal candidate will have a proven track record in customer service management, with a strong focus on teamwork, communication, and problem-solving. As a Customer Service Manager Lead, you will be responsible for developing and...


  • Beijing, Beijing, China GeoEdge Full time

    Unlock Your Potential as a Customer Success Manager at GeoEdgeWe are seeking a highly motivated and experienced Customer Success Manager to join our dynamic team in China.As a key member of our AdTech company, you will be responsible for overseeing all Account Management initiatives in the APAC regions. You will build strong customer relationships,...


  • Beijing, Beijing, China Clarivate Full time

    At Clarivate, we're seeking a Strategic Customer Growth Manager to join our team in Beijing/Shanghai.As a key member of our Customer Success Academia & Government APAC team, you'll work closely with customers to drive value realization, growth, and renewals. Your passion for academic research and intellectual property will shine through as you empower...


  • Beijing, Beijing, China SAP Full time

    About this roleSAP is seeking an experienced Customer Engagement Manager to join our Enterprise Cloud Services team. As a key member of our delivery organization, you will be responsible for ensuring customer success throughout the entire customer lifecycle.Key responsibilitiesSupport sales to delivery handover and customer onboardingInitiate digital service...


  • Beijing, Beijing, China Microsoft Full time

    OverviewMicrosoft's Customer Experience & Success (CE&S) organization is a global team of over 18,000 employees responsible for creating a differentiated and connected customer experience. As a Cloud Solutions Delivery Lead, you will play a key role in helping our strategic enterprise customers achieve their cloud transformation goals.The Global Customer...


  • Beijing, Beijing, China Skretting Full time

    Skretting is a leading global provider of innovative aquaculture feed solutions.As a Sales and Customer Relationship Manager, you will play a key role in driving business growth and customer satisfaction.Job DescriptionThe successful candidate will be responsible for developing and executing sales plans to achieve business objectives. This will...


  • Beijing, Beijing, China SAP Full time

    About the RoleThe Digital Customer Engagement Manager is responsible for delivering exceptional customer experiences across the entire customer lifecycle, from onboarding to renewal. This role requires a strong understanding of SAP Cloud Services and the ability to communicate effectively with customers to ensure their needs are met.Key...