Senior Application Development Manager

4 weeks ago

Shanghai, Shanghai, China Marriott International Full time

Job Summary:

As a seasoned leader in application development, you will oversee day-to-day projects and engineering efforts, driving continuous improvement in process definition and compliance. You will directly manage software engineers, project managers, and vendors, delivering on commitments to discipline partners and collaborating with architects and global teams on major digital initiatives across multiple channels. As the technical decision-maker and problem solver, you will ensure projects are delivered on time and on budget, promoting project quality and team satisfaction through standard application development tools and processes.

Candidate Profile:

Education and Experience:

Required:

  • 10+ years of application development leadership experience, including proven management experience in strategic planning and budgeting within one or more business groups, demonstrated success leading medium- to large-scale initiatives/technology digital transformations, and experience with and knowledge of IT outsourcing activities in a managed service environment.
  • Proven management experience in application development across waterfall and agile environments, strong verbal and written communication skills, and ability to articulate complex technical ideas in easy-to-understand business terms.
  • Ability to accomplish results through others, particularly by establishing relationships, effective controls, and leading in a managed service environment, good process management, negotiating, influencing, and problem resolution skills.
  • Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for client organizations, influencing technology strategy by providing strategic advice and being a trusted advisor to discipline partners.
  • Management of multiple Omni-Channel development efforts integrating with multiple back-end systems, working in a product-based model, and building strong partnerships with product owners by providing innovative technology solutions to complex business problems.
  • Ability to communicate complex technology solutions to both product owners in a business-friendly manner and to enterprise architects in most technical detail, solution and design of customer experience platforms leveraging Adobe Experience Manager, experience in building highly scalable and secure modern digital platform architectures for web platforms, experience in building headless and headful solutions with modern UI stacks, experience with different types of modern purpose-built storages SQL databases, no SQL databases, and indexes such as Couchbase, Elastic Search, experience in building scalable product services using Microservices, Spring Boot, NodeJS, and prior experience in building enterprise products and solutions.
  • Direct management of complex budgets more than $2M+ annual direct and indirect costs, direct management of cross-functional, sourced, or matrixed teams, and undergraduate/graduate degree or equivalent education and experience.

Preferred:

  • Experience with automation, CI/CD, release management processes, and application deployments.
  • Proven knowledge of SDLC, good understanding of ITIL v3 framework, proven knowledge of Agile methodology, preferably SAFe Agile, rich experience in managing and working with diverse geographical global teams, proven ability to effectively prioritize and execute tasks in a high-pressure environment, knowledge of business environment, service requirements, and hospitality culture, demonstrated ability to assess customer/client needs, creatively approach solutions, decide, and influence appropriate courses of action, and solid understanding of IT financial structures and ability to manage to corporate financial processes and standards, including drivers of process costs.

Core Work Activities:

Managing Application Development Standards, Processes, and Tools:

  • Works with direct reports to facilitate consistency of service delivery across client groups.
  • Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups, including SDLC standard tools and processes for both waterfall and agile development, estimating standard tools and processes, incorporating flexibility for small and large projects, deployment standard tools and processes.
  • Monitors projects for adherence to defined application development processes.
  • Communicates to application development leaders' opportunities to create broader IT-related and corporate standards and policies where necessary.
  • Communicates important application development policy changes that affect service provider and/or Marriott operations.

Implementing and Managing Continuous Improvement Program:

  • Drives adoption of CMMi or similar metrics to demonstrate continuous improvement and alignment with the industry.
  • Demonstrates continuous improvement through metrics of quality consistency and client satisfaction.
  • Works with application development service providers, IT teams, and business partners to implement continuous improvement activities.
  • Responds to issues identified in project surveys or other feedback processes to continually improve client satisfaction.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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