Quality Assurance Engineer

2 months ago


Wuxi, Jiangsu, China Bosch Full time
Job Overview
1. Customer Quality Complaint Management
Act as the primary liaison with clients to gather complaint details and facilitate internal communication.
Ensure timely reporting of the problem resolution process to clients and maintain follow-up until resolution.

2. Analysis Summary and Quality Reporting
Provide comprehensive summaries of analysis and quality reports for customer insights.

3. Parts Handling Analysis Leadership
Oversee the Parts Handling Analysis (PHA) processes at client facilities.

4. Product Training and Diagnostics
Conduct training sessions on product usage and diagnostics for Original Equipment Manufacturers (OEM) and Original Equipment Suppliers (OES).

5. Onsite Technical Support
Provide troubleshooting assistance directly at OEM and OES locations.

Qualifications

1. Bachelor’s degree in Mechanical, Electrical, or Automotive Engineering.
2. Minimum of 3 years of experience in customer quality or engineering within the automotive industry.
3. Strong technical background with excellent problem-solving abilities.
4. Customer-focused with effective communication skills.
5. Proficiency in English.

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