Business Solution Delivery Specialist

2 months ago


Beijing, Beijing, China DBS Bank Full time

About the Role

DBS Bank is at the forefront of digital banking, and we're seeking a skilled professional to join our team as a Business Solution Delivery Specialist. In this role, you'll play a critical part in shaping our digital banking initiative, focusing on creating innovative products and services that integrate banking into our customers' digital lifestyle.

Key Responsibilities

  • Assist the leader in providing end-to-end service support to Consumer Banking (CB) wealth products offering and necessary relevant controls in both online and offline channels.
  • Be in charge of the product transaction flow improvement and digitization, specifically for bank-owned products like structured products and notes.
  • Focus on wealth management-related regulatory requirements, tracking and studying documents from CBIRC, CSRC, PBOC, and implementing changes to fulfill regulatory requirements and avoid any risk or issue.
  • Carry out PDLC activities to meet user requirements and expectations as the business leader, including gathering user requirements, making analytical recommendations, coordinating and negotiating with various parties, conducting system development and enhancement testing, preparing documentation, and recommending solutions to outstanding issues or risks.
  • Assist the team in providing support, including daily necessary support to branch frontend users, backend teams, and product teams.
  • Take care of CBG systems performance, recommending solutions to improve reliability, efficiency, and control.
  • Help to strengthen the system and enhance system features to meet group policies on compliance and control.
  • Assist the team in periodically reviewing and improving daily operation system control, productivity, and efficiency, investigating and recommending remedial action for BAU errors, studying and exploring product channels, and studying regulatory requirements on wealth management products.

Requirements

  • University graduate majoring in business administration or computer science.
  • At least 10 years of banking area working experience, including 5 years in management experience.
  • Familiar with consumer banking products, regulatory systems architecture, and daily operations.
  • Good project management skills.
  • Knowledge of banking policies, operation procedures, risk control requirements, prevailing laws and regulations, and compliance standards.
  • Good understanding of system applications and preferably some technical knowledge.
  • Self-motivated, high sense of accountability, good team player, and discipline.


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