Quality Assurance and Testing Manager
2 months ago
Unlock Your Potential as a QA and Test Manager
HSBC is seeking an experienced professional to join our team in the role of QA and Test Manager. As a key member of our digital transformation team, you will be responsible for managing the overall QA and testing planning activities, coordinating changes in various portfolios, and ensuring high-quality standards are met.
Key Responsibilities
- Manage the overall QA and testing planning activities, including resource allocation and timeline management.
- Coordinate changes in various portfolios to meet business criteria, supporting brands and entities across different countries.
- Build a high-performance team, leading testing team activities to achieve productivity targets and meet standards.
- Support the delivery of digital products, ensuring they meet business requirements and are fit for purpose.
- Contribute to the delivery of flagship transformation programs, specifically for digital channels.
- Ensure that all Wealth and Personal Banking services offer a standout customer experience and deliver on our brand promise.
Requirements
- Graduate with experience in customer-focused organizations, digital transformation, or change management.
- Strong performance management and team development skills.
- Good knowledge of the testing process, digital channels, and customer focus.
- Subject Matter Expertise of channel, including technical, commercial, market place, and customer considerations.
- Innovative approach to problem-solving, with excellent communication and relationship management skills.
- Cantonese speaker.
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