Quality Assurance and Testing Manager

2 weeks ago


Guangzhou, Guangdong, China HSBC Full time

Unlock Your Potential as a QA and Test Manager

HSBC is seeking an experienced professional to join our team in the role of QA and Test Manager. As a key member of our digital transformation team, you will be responsible for managing the overall QA and testing planning activities, coordinating changes in various portfolios, and ensuring high-quality standards are met.

Key Responsibilities

  • Manage the overall QA and testing planning activities, including resource allocation and timeline management.
  • Coordinate changes in various portfolios to meet business criteria, supporting brands and entities across different countries.
  • Build a high-performance team, leading testing team activities to achieve productivity targets and meet standards.
  • Support the delivery of digital products, ensuring they meet business requirements and are fit for purpose.
  • Contribute to the delivery of flagship transformation programs, specifically for digital channels.
  • Ensure that all Wealth and Personal Banking services offer a standout customer experience and deliver on our brand promise.

Requirements

  • Graduate with experience in customer-focused organizations, digital transformation, or change management.
  • Strong performance management and team development skills.
  • Good knowledge of the testing process, digital channels, and customer focus.
  • Subject Matter Expertise of channel, including technical, commercial, market place, and customer considerations.
  • Innovative approach to problem-solving, with excellent communication and relationship management skills.
  • Cantonese speaker.


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