Transportation Coordinator

1 month ago


Shanghai, Shanghai, China Cabot Corporation Full time

Job Summary

Cabot Corporation is seeking a skilled Transportation Coordinator to join our team. As a key member of our logistics team, you will be responsible for coordinating and scheduling transportation with carriers to ship products to and from plants and warehouses and customers.

Key Responsibilities

  • Provide exceptional customer service by responding to customer calls and processing customer orders from receipt to shipment.
  • Handle customer inquiries and resolve service-related issues and complaints of varied complexity for a variety of customer accounts.
  • Coordinate and schedule transportation with carriers to ship products to and from plants and warehouses and customers.
  • Work closely with other Shared Services departments and/or plant locations to ensure shipments are handled as requested.
  • Identify problems and either resolve or escalate for resolution.
  • Participate in Center projects as directed.
  • Adhere to policies, procedures including safety, internal control, Sarbanes-Oxley regulations and ISO 9000 standards.

Requirements

  • Knowledge of logistics and specifically customer services and order processing procedures.
  • Proficiency in the use of office systems, including use of enterprise-wide systems, such as JDE.
  • Customer service orientation; displays proper sense of urgency regarding customer needs.
  • Ability to interact with customers and internal peers on a daily basis.
  • Organizational and problem-solving skills.
  • Attention to details and high level of accuracy.
  • Good application ability on English.
  • Strong knowledge of and experience in, logistics operations of international shipments;

About Cabot

Cabot Corporation is a leading global specialty chemicals and performance materials company headquartered in Boston, Massachusetts, USA. Our businesses deliver a broad range of products and solutions to customers in every corner of the globe, serving the transportation, infrastructure, environment and consumer industry sectors. We bring the power of innovative chemistry to solve customers' challenges today while preparing them to meet tomorrow's needs.

Innovation that drives sustainability

Many of the world's greatest sustainability challenges are fundamentally chemistry problems. We can convert the mobility sector from internal combustion engines to electric vehicles, but this requires batteries with greater range and lower cost. This is fundamentally a chemistry challenge. We can have a zero-energy building, but this requires high-performance insulation, efficient solar panels, and energy storage solutions. Each of these is fundamentally a chemistry challenge.

Cabot is committed to supporting and maintaining a safe and environmentally focused working environment. All employees are expected to uphold this commitment in every position.



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