About This Opportunity

At Marriott International, we're committed to fostering a culture where everyone feels welcome and valued.

The Role

This is an exciting opportunity to join our team as a Room Service Manager in one of our esteemed hotels. As a key member of our food and beverage team, you will be responsible for leading and delivering exceptional guest experiences through our room service offerings.

Key Responsibilities

We are seeking a seasoned hospitality professional with a strong background in management to oversee the daily operations of our room service department. The ideal candidate will have excellent leadership skills, a proven track record of success in managing teams, and a passion for delivering outstanding guest experiences.

Some of your key responsibilities will include:

• Servicing as the primary point of contact for guests ordering room service, ensuring that their needs are met and exceeded.
• Leading a high-performing team of servers and hosts/hostesses to ensure seamless delivery of room service orders.
• Maintaining the highest standards of quality, safety, and hygiene in the preparation and delivery of room service meals.
• Developing and implementing strategies to drive sales growth and improve customer satisfaction.

Requirements and Qualifications

To be successful in this role, you will need:

• A minimum of 4 years of experience in hotel food and beverage management, preferably in a supervisory or managerial capacity.
• Excellent leadership and communication skills, with the ability to motivate and inspire a team to achieve excellence.
• Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement effective solutions.
• Knowledge of local laws and regulations related to employment, health and safety, and food handling.

Benefits and Perks

In addition to a competitive salary and benefits package, we offer:

• A comprehensive training program designed to help you succeed in your role and advance your career.
• The opportunity to work with a dynamic and supportive team of professionals who share your passion for delivering exceptional guest experiences.
• A range of benefits, including medical, dental, and vision insurance, as well as paid time off and holidays.
• The chance to make a real difference in the lives of our guests and colleagues.

Estimated Salary: $65,000 - $80,000 per year