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Global Supplier Support Associate
1 month ago
We're seeking highly analytical and self-motivated individuals to join our Partner Desk team.
As a key member of our team, you will work at the intersection between customers, suppliers, and technology, driving critical components of our supplier support strategy.
Key Responsibilities:
- Act as the go-to person for our suppliers as they resolve day-to-day issues.
- Provide support by training and educating them on the use of Wayfair tools.
- Work effectively across our global team to ensure efficient collaboration.
- Build rapport with our suppliers and internal stakeholders.
- Think critically about internal processes, proposing and implementing solutions to improve efficiency and effectiveness.
- 1-3 years of E-commerce, corporate retail, management consulting, tech, sales, support or general account management experience.
- Articulate and persuasive communication skills, both written and verbal.
- A track record of successful project and relationship management skills.
- Innovative problem-solving skills, plus the ability to dissect and determine root causes of problems.
