Senior Quality Assurance Specialist

2 months ago

Foshan, Guangdong, China TE Connectivity Full time

Overview:

At TE Connectivity, you will harness your capabilities while collaborating with individuals from various backgrounds and sectors to foster a safer, more sustainable, and interconnected world.

Position Summary:

TE Connectivity's Quality and Reliability Engineering Teams evaluate the capacity of products and manufacturing systems to meet customer and contractual obligations through established reliability metrics. They design, propose modifications, and implement quality assurance systems, develop and document analytical methodologies for assessing product reliability and its components, and perform analyses on relative reliability concerning cost, structure, weight, maintainability, production feasibility, and availability of materials and equipment.

Our teams develop, execute, and oversee corporate environmental safety initiatives and policies to ensure adherence to federal, state, and local environmental, health, and safety regulations, recommending corrective measures when necessary. They are accountable for policies and practices that comply with relevant government regulations and industry standards related to product environmental compliance, the implementation and management of technical and testing standards and specifications, as well as quality control and reliability programs governing materials, products, and processes, which ultimately optimize material and labor usage, along with failure analysis, root cause identification, corrective actions, and customer communication.

Key Responsibilities:

Quality Control:
(i) Conduct GRR, CPK analysis, and reliability testing during project pilot runs, verify ongoing reliability performance, and monitor SPC control status during mass production to maintain product quality.
(ii) Summarize and analyze daily quality performance, oversee on-site quality instruction execution, collaborate with SQE, component QA teams, or suppliers to address incoming material quality issues; work with ME or production-related teams to resolve process issues, develop quality improvement actions, and follow up to enhance process quality and on-time delivery.
(iii) Design go/no-go gauges to ensure 100% functional dimension checks, audit and revise processes to mitigate potential quality risks, thereby improving outgoing quality.

Continuous Improvement:
Organize and participate in daily quality review meetings to ensure effective implementation of improvement actions. Review quality enhancements and monitor development status to maintain quality levels and continuously reduce costs.

Customer Complaints:
(i) Organize quality complaint meetings, collaborate with relevant functional teams to analyze quality issues, develop corrective/preventive action plans, and monitor execution. Initiate 8D reports through TECHS (Tyco Electronics Complaint Handling System) to resolve quality complaints and respond to customers promptly, preventing recurrence of issues.
(ii) Negotiate with customers regarding responsibility clarification and cost allocation, manage RMA (Return Merchandise Authorization) disposal to minimize losses.

Documentation:
(i) Develop quality-related documents such as QIP (Quality Inspection Plan) and VA (Visual Aid) to provide clear quality guidelines to QC and production departments, enhancing work efficiency.
(ii) Review and assess deviation requests, scrap notes, and evaluate quality risks to balance quality and cost.

Reporting & Training:
(i) Collect and prepare key product monthly performance reports for section managers to present quality performance.
(ii) Deliver technical training to QC based on the training plan to identify, evaluate, and enhance subordinate performance.

Minimum Qualifications:
Education: Associate degree in mechanical engineering.
Experience: 3 years in quality-related roles, including 1 year in people management.
Skills: Effective bilingual communication.

Personal Attributes & Competencies:
Negotiation skills, communication skills, teamwork spirit, logical thinking, pressure management.

Core Values:
Integrity, Accountability, Inclusion, Innovation, Teamwork.

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