Housekeeping Department Lead

2 weeks ago


Beijing, Beijing, China Four Seasons Hotels and Resorts Full time
About Four Seasons

Four Seasons is a global leader in luxury hospitality, driven by our people and their passion for creating exceptional experiences for our guests. We believe in a culture that values teamwork, open communication, and personal accountability, and we seek to hire individuals who share these values.

Our employees are the heart of our business, and we strive to create a work environment that enables them to flourish. We recognize that our people are our greatest asset, and we invest in their development and growth to ensure they have the skills and knowledge to succeed in their roles.

About the Role

The Assistant Director of Housekeeping is a key member of our Housekeeping team, responsible for providing exceptional guest services and supervising the Housekeeping Department to ensure high standards of cleanliness and quality.

The successful candidate will have a proven track record of leadership and management experience, with a strong focus on customer service and attention to detail. They will be able to motivate and inspire their team to deliver exceptional results, while also ensuring that all guests receive a warm welcome and a memorable stay.

Key responsibilities will include setting and maintaining service standards, ensuring that department profit goals are met or exceeded, and maintaining current and available policy and procedure manuals for all staff.

We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences and who is committed to our company values. If you have a proven track record of leadership and management experience, and a strong focus on customer service and attention to detail, we encourage you to apply for this exciting opportunity.



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