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Business Development Manager

1 month ago

Beijing, Beijing, China Amazon (China) Holding Company Limited Full time
About Amazon.com

Amazon.com is committed to being Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. By providing customers with low prices, a vast selection, and convenience, Amazon.com continues to grow and evolve as a world-class e-commerce platform.

Job Summary

We are seeking a highly motivated and experienced Manager, Account Management in Retail Business Services (RBS) to help shape and deliver on the strategy for managing Amazon vendors. The successful candidate will lead a team of Vendor Consultant Managers responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon.

Key Responsibilities
  • Manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new operational improvement opportunities.
  • Interface internally with leaders from our Retail and Vendor Services teams and be responsible for all operational aspects of the vendor's business with Amazon.
  • Develop, implement, and iterate data, processes, mechanisms, and guardrails to improve the customer experience.
  • Operationalize key levers to drive business growth and manage high-performing teams.
A Day in the Life

Responsibilities include:

  • Managing a team of Managers, prioritizing strategic initiatives, and providing escalation support as needed.
  • Identifying, acting on, and/or providing advice on how to improve business input metrics that drive growth and improve end customer experience.
  • Managing end-to-end goal setting for the team to align with organizational goals.
  • Building relationships with stakeholders across the portfolio and proactively building joint business plan action items.
Requirements
  • Bachelor's degree.
  • Experience analyzing data and best practices to assess performance drivers.
  • Experience influencing internal and external stakeholders.
  • Experience using analytical, account management, and productivity tools.
Preferred Qualifications
  • Experience with Doubleclick (XSM, DFP), AdJuster, or Salesforce.
  • 6+ years of hiring and retaining digital advertising teams experience.
Location

We are open to hiring candidates to work out of one of the following locations:

  • Beijing, China.