Product Liaison Engineer

3 weeks ago


Beijing, Beijing, China Cummins Inc. Full time
Job Summary

This entry-level position serves as a technical liaison between OEMs and Cummins Inc. As a Product Liaison Engineer, you will be responsible for applying Cummins products to customer vehicles, developing technical specifications, and implementing new design configurations. Your primary goal is to deliver high-performance, low-cost equipment and system solutions integrated with customers' products in various applications.

Main Responsibilities

Investigate integration and installation problems, understand causal mechanisms, and recommend appropriate actions. Own problem resolution and document results with guidance from more experienced team members. Apply and support process improvements, such as Installation Quality Assurance, OEM integration, and product selection. Utilize tools like Advisor, Cummins OnLine Specifications (COLS), and Global Customer Engineering (GCE) to enable high-quality decision-making. Collaborate with Subject Matter Experts and Value Package Introduction (VPI) Teams to deliver product data and installation requirements to Application Engineers and OEMs. Make decisions impacting OEM machine performance, optimization, and quality. Develop strong working relationships with customer technical counterparts to serve as their primary liaison. Translate customer needs and 'voice of the customer' into functional product requirements. Serve as a customer/market advocate inside Cummins during new product development programs, design reviews, and product change request processes. Ensure products are applied and installed correctly to meet customer system requirements and environments. Validate prototype machine performance and ensure installations meet Cummins' requirements. Own problem resolution for moderately complex components, products, systems, subsystems, or services. Provide independent execution of established work processes and systems, while developing technology or product knowledge.

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