Brand Protection Specialist

2 weeks ago


Shanghai, Shanghai, China Ecolab Full time

About the Role

Ecolab is seeking a skilled Brand Protection Specialist to join its EcoSure division, a global leader in brand protection programs.

As a Brand Protection Specialist, you will play a critical role in driving operational excellence and helping our clients grow their business. Our associates are valued experts in brand standards, guest experience, food safety, public health, workplace safety, and product quality.

Our clients include top brands in the hospitality industry, including foodservice and hotels, as well as convenience stores, facilities, and long-term care.

Your Key Responsibilities

  • Conduct comprehensive on-site visits to assess client operations and provide expert guidance on best practices.
  • Develop and deliver training programs to educate clients on brand standards, guest experience, and food safety.
  • Partner with other EcoSure and Ecolab teams to solve client challenges and drive business growth.
  • Utilize technology, including tablets and CRM software, to optimize client visits and enhance the customer experience.

Requirements

  • 3+ years of international hotel operations experience at a management level.
  • Effective multilingual communication skills, with English and another major language (Mandarin and Japanese preferred).
  • Valid international passport with excellent visa approval records.


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