Transformation Strategist: Digital Commerce Leader

About ITC

We are a pioneering force in the APAC market, driving digital transformation for Fortune 500 companies and industry leaders.

Our innovative solutions span MarTech, e-Commerce, and Omnichannel platforms, helping clients achieve significant ROI and market success.

We're not just navigating the future of digital commerce; we're creating it.

Join our team as a Pre-Sales Director to play a pivotal role in shaping our clients' business landscapes using cutting-edge technology.

Responsibilities

• Sell projects ranging from Salesforce implementation and consulting to digital transformation consulting missions, sCRM, Clienteling, and CDP.
• Lead, manage, and assist the pre-sales team to develop and execute digital transformation strategies, keynotes, proposals, and strategies.
• Lead sales initiatives to ensure sales targets are hit on a monthly, quarterly, and yearly basis.
• Handle RFP & RFQ efficiently; lead the sales team to submit RFP & RFQ on time.
• Lead client-facing meetings: from pre-sales, to pitching, to negotiating & escalating.
• Develop new business (+ upsell / cross-sell) with existing clients, partners, and/or identify areas of improvement to meet sales quotas.
• Build and maintain strong, long-lasting client & partner relationships.
• Organize and manage workshops with key clients.
• Public speaking at various chambers of commerce.
• Identify and research potential partners, both regionally (APAC) and China specifically.
• Oversee the entire lifecycle of client leads, from Marketing Qualified Leads (MQL) to Sales Qualified Leads (SQL).
• Lead the sales team to identify opportunities and address challenges in partner-driven revenue generation.
• Work closely with the marketing team to support partnership-related marketing initiatives.
• Provide input on marketing collateral, campaigns, and events that involve partners.
• Continuously assess and improve efficiency in lead conversion and partner engagement.
• Lead weekly/monthly/quarterly sales reports.
• Manage & ensure lead-contact-opportunities are updated properly on the CRM.
• Provide regular financial reports and insights to senior management for strategic decision-making.
• Continuously research industry trends and technologies while implementing best practices to streamline workflows and enhance performance.
• Help grow the Department service offerings by researching, analyzing, and learning the latest software & tools available in the Chinese market pertinent for our business.

Requirements

• Minimum of 6 years of experience in a leadership role as Consultant, pre-sales, account manager within a digital transformation consultancy or relevant industry.
• Salesforce certifications are a major plus.
• Excellent understanding of sales and marketing processes.
• Great public speaker.
• Proven track record of hitting sales goals.
• Proactivity, detailed orientation, strong analysis, critical thinking, and solution designing skills.
• Excellent English ability.
• Ability to connect the dots and figure things out.
• Demonstrated experience and ability to deal with RFP (request for proposals) and RFQ (request for quotation).
• Experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot), and MS Office (particularly MS Excel).
• Advanced Keynote/PowerPoint and visualization skills.
• Demonstrated ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.
• Keen interest in technology and understand how it can be used to enable business processes.
• Working experience and knowledge in the related IT field are expected for this position, preferably in: Consulting; Project Management; CRM; Cloud technologies; System integration.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Strong negotiation and strategic decision-making skills.
• Strong adaptability skill.

Estimated Salary: $150,000 - $200,000 per annum