IT Supervisor

1 week ago

Beijing, Beijing, China Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. As a company, we are committed to creating a world-class employee experience and company culture that inspires our team members to deliver exceptional results.

About the Role:

We are seeking a highly skilled and motivated IT Supervisor to join our team at Four Seasons Hotel Beijing. As an IT Supervisor, you will be responsible for ensuring the smooth operation of our critical systems, including Front Office Property Management System, Call Accounting, HSIA, PABX, and Food & Beverage Point of Sales computer systems. You will also assist with establishing and maintaining user procedures and hardware familiarization for all systems, as well as providing Systems Administration support.

Responsibilities:

  1. Ensure critical systems are available 24/7 and troubleshoot any issues that may arise.
  2. Assist with establishing and maintaining user procedures and hardware familiarization for all systems.
  3. Provide Systems Administration support, including maintaining user/group accounts, user configuration, and troubleshooting access problems.

Requirements:

  • Technical background, MCSE or similar network qualifications desired but not essential.
  • Prior education and/or experience supporting complex networks desired but not essential.
  • Four Seasons IT core standards and key controls.
  • Good knowledge of the Four Seasons policies and procedures.
  • Knowledge of basic accounting principles.
  • University degree or equivalence.
  • Minimum 1 year' experience in related position with Four Seasons or 3 years in other organization.
  • Being calm and patient and be of service passion.
  • Good knowledge of Office 365 and Windows 10/11, Windows server.
  • Logic, eye for details, approachable and willing to help.

What We Offer:

Four Seasons Hotel Beijing provides employees with a world-class employee experience and company culture that inspires our team members to deliver exceptional results. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.