Professional 1, IT Specialist
1 week ago
Job Summary:
We are seeking a highly skilled Professional 1, Information Technology to join our team at Western Digital. The successful candidate will be responsible for providing IT support and services to our factory site, working closely with the factory and internal IT teams to ensure business continuity.
Key Responsibilities:
- Provide IT support and services to users at the factory site, resolving issues and handling requests in a timely and efficient manner.
- Manage IT incidents and perform root cause analysis to prevent future occurrences.
- Develop and maintain IT systems and applications, ensuring they meet the needs of the business.
- Collaborate with the factory and internal IT teams to ensure seamless integration of IT services.
- Document IT processes and procedures, providing training and support to internal application support teams.
Requirements:
- Bachelor's degree in Computer Technology or related field.
- Excellent written and verbal communication skills in English and Mandarin.
- Proactive and team-oriented individual with good communication skills.
- Ability to work on shift (24 x 7) and willing to work on shift (working time will be determined).
- 2-3 years of experience in semiconductor factory environment, preferably with knowledge of Windows/Linux OS and operation, basic network, hardware, XML, Web Service, SQL databases, HTML, and JavaScript.
Additional Information:
All information will be kept confidential according to EEO guidelines.
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