Cloud ERP Onboarding Expert

2 weeks ago


Dalian, Liaoning, China SAP Full time
About the Role

Transforming Businesses through Cloud ERP

SAP is seeking a highly skilled Cloud ERP Onboarding Advisor to drive customer success and adoption of our cloud solutions. As a key member of our team, you will be responsible for delivering expert guidance and enablement to our customers during their onboarding cycle.

Key Responsibilities
  • Manage a portfolio of accounts, overseeing customer onboarding, implementation, and adoption needs
  • Facilitate the transition from sales cycle to onboarding and project start
  • Plan, manage, and execute the delivery of a series of customer touchpoints to support and guide the customer during their implementation
  • Validate and capture customer project plans and objectives
  • Introduce customers to key resources and set onboarding delivery expectations
Requirements
  • Minimum of 3-5 years of strong experience working with external clients and software implementations
  • History of helping customers navigate through setting up SAP solutions
  • Experience identifying common customer challenges and designing content to address these barriers in a 1:1 and 1:many fashion
What We Offer

At SAP, we offer a collaborative and caring team environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options. If you are passionate about helping businesses transform through cloud ERP and have the required skills and experience, we encourage you to apply for this exciting opportunity.



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