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Quality Assurance Automation Engineer
2 months ago
Requisition Number: 64217
Corning plays a crucial role in advancing industries and enhancing the world we inhabit.
We develop transformative technologies through materials science. Our extensive expertise in science and manufacturing, coupled with our relentless curiosity and dedication to meaningful innovation, positions us at the forefront of how the world interacts, operates, learns, and lives.
Our ongoing commitment to research, development, and innovation ensures we are always prepared to tackle the most challenging problems alongside our clients.
Corning's Display Technologies division produces glass substrates for active matrix liquid crystal displays (LCDs), primarily utilized in LCD televisions, laptops, and flat panel desktop monitors.
Key Responsibilities:
- Manage customer feedback and complaints by investigating production records.
- Facilitate root cause analysis, implement corrective actions, and validate their effectiveness.
- Oversee risky lot management based on customer feedback and internal events to minimize customer impact.
- Track the implementation of corrective and preventive actions and conduct regular audits.
- Lead projects aimed at enhancing customer satisfaction.
- Monitor variations across production lines and identify opportunities based on customer process insights.
- Conduct joint experiments to clarify customer process requirements and drive product specifications to align with those needs.
- Organize customer visits and coordinate plant resources for workshops.
- Provide technical support by coordinating plant-wide resources for customer inquiries.
- Conduct external qualification processes with clients.
- Assist with sample requests from customers.
- Analyze data to propose quality improvements to the production team.
Education & Experience:
- Bachelor's degree or higher in Engineering or a related field such as Mathematics or Statistics.
- A minimum of 1 year of experience in quality assurance or process-related roles; prior industry experience is advantageous.
Required Skills:
- Proficient in computer applications such as PowerPoint, Excel, and Power BI.
- Strong communication skills for cross-departmental collaboration.
- Effective problem-solving and decision-making abilities, including familiarity with methodologies like 8D.
- Strong data analysis and statistical skills, including knowledge of SPC, QC Story, and other quality-related tools.
- Fluent in English, with strong speaking, writing, and reading capabilities.
- Skilled in facilitating meetings.
Desired Skills:
- Experience with D^t skills, including VBA, Power BI, and Power Automate.
Soft Skills:
- Ability to influence and collaborate with others to gather information and achieve objectives.
- Positive attitude and willingness to embrace challenges.
- Strong negotiation, communication, and coordination skills.
- Logical thinking and data-driven approach.
We are committed to ensuring that individuals with disabilities receive reasonable accommodations to participate in the job application or interview process, perform essential job functions, and access other employment benefits and privileges.
