Operations Director
2 weeks ago
Job Summary
We are seeking an experienced Operations Director - Listing Excellence to join our team at Amazon (Shanghai) International Trading Company Limited Shenzhen Branch - K17. As a key member of our organization, you will be responsible for leading the listing process improvement efforts, ensuring a consistent listing experience and higher listing quality for our customers.
Key Responsibilities
- Lead and mentor a team of listing specialists, fostering their professional development and driving process improvements.
- Establish SOPs, process controls, and recommend revisions to ensure alignment with business goals.
- Build and scale system-level solutions that have metric impact, drive adoption of solutions across the team, and perform data analysis on trends observed.
- Collaborate with partner teams and stakeholders across regional offices in China to deliver on key business goals and objectives.
- Perform high-level failure investigations, drive continuous improvement, and contribute to the COE process.
Qualifications
- 2+ years of people management experience with a focus on process improvement.
- Experience in e-commerce/Retail/service industry with a strong understanding of listing operations.
- Strong analytical and problem-solving skills, with the ability to present complex information in a clear and concise manner.
- Strong proficiency in MS Excel and ability to build scalable mechanisms to bring order and structure to ambiguous situations.
About Us
Amazon (Shanghai) International Trading Company Limited Shenzhen Branch - K17 is a leading e-commerce company that provides businesses of all types and sizes with the opportunity to sell their goods on our platform worldwide.
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