Quality Assurance Specialist

2 months ago

Shanghai, Shanghai, China HSBC Full time

Position Overview:

This role is pivotal within the Risk and Control QA team at HSBC Fintech, reporting directly to the Risk and Control QA Assistant Manager. As a key individual contributor, you will collaborate with various internal defenses and external regulators to support the implementation of our risk and control strategy, as outlined in the HSBC Operational Risk Management Framework and associated policies.

Key Responsibilities:

  • Conduct quality assurance assessments to verify that Financial Crime Risk controls are effectively applied in alignment with established policies and procedures.
  • Implement quality assurance measures to ensure compliance with SQ controls, adhering to relevant guidelines.
  • Oversee quality assurance processes for complaint handling, ensuring adherence to the appropriate policies.
  • Assist the line manager with various tasks, including risk assessments, control testing, and monitoring activities.
  • Stay informed about evolving statutory and regulatory requirements, contributing to the ongoing refinement of processes to uphold the highest standards of integrity and control.
  • Adapt to the changing needs of both internal and external stakeholders.
  • Possess a comprehensive understanding of HSBC's operations to facilitate a smooth integration into the role.

Qualifications:

  • Demonstrated knowledge and experience in Operational Risk, with a focus on control testing or internal audit; familiarity with financial crime regulations is advantageous.
  • Exceptional communication and interpersonal abilities.
  • Strong analytical and problem-solving skills.
  • Relevant experience in Risk Management, Internal Control, or Internal Audit is preferred.
  • Proficient in IT applications.

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