IT Supervisor

4 weeks ago

Beijing, Beijing, China Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. As a Technology Leader at Four Seasons, you will play a critical role in ensuring the smooth operation of our technology infrastructure, enabling our teams to deliver exceptional guest experiences.

About the Role:

We are seeking a highly skilled and experienced System Administrator to join our IT team. As a System Administrator, you will be responsible for ensuring the availability, security, and performance of our critical systems, including our Front Office Property Management System, Call Accounting, HSIA, PABX, and Food & Beverage Point of Sales computer systems.

Key Responsibilities:

  1. Ensure critical systems are available 24/7, with minimal downtime and maximum uptime.
  2. Assist with establishing and maintaining user procedures and hardware familiarization for all systems.
  3. Provide Systems Administration, including maintaining user/group accounts, user configuration, troubleshooting access problems, and completion of on-site documentation.

Preferred Qualifications and Skills:

  • Technical background, MCSE or similar network qualifications desired but not essential.
  • Prior education and/or experience supporting complex networks desired but not essential.
  • Four Seasons IT core standards and key controls.
  • Good knowledge of the Four Seasons policies and procedures.
  • Knowledge of basic accounting principles.
  • University degree or equivalence.
  • Minimum 1 year' experience in related position with Four Seasons or 3 years in other organization.
  • Being calm and patient and be of service passion.
  • Good knowledge of Office 365 and Windows 10/11, Windows server.
  • Logic, eye for details, approachable and willing to help.

What We Offer:

Four Seasons Hotels and Resorts offers a competitive salary and benefits package, as well as opportunities for career growth and development. We are committed to creating a positive and inclusive work environment, where our employees feel valued, respected, and empowered to succeed.

How to Apply:

If you are a motivated and experienced System Administrator looking for a new challenge, please submit your application, including your resume and a cover letter, to our HR department. We look forward to hearing from you