Strategic Client Engagement Lead
4 weeks ago
As a key member of our team, you will be responsible for delivering exceptional client experiences through insightful and actionable business advice. Your expertise will help drive maximum client satisfaction by ensuring high levels of client service standards align with client expectations.
Key Responsibilities
- Develop and execute comprehensive client engagement strategies to drive business growth and satisfaction.
- Collaborate with clients to understand their business concerns and provide tailored solutions.
- Lead and coach team members to build a stable and successful team with solid expertise and a succession pipeline.
- Oversee and conduct assigned external and internal projects, ensuring efficiency and outcome.
Requirements
- BA/BS required, MBA desirable.
- 10+ years of research or marketing experience in leading Market Research/FMCG/Retailing companies, with at least 4 years in a team leader or people manager position.
- Client-oriented, proactive client engagement, and excellent client service skills.
- In-depth understanding of FMCG categories, with basic knowledge of planning, marketing, sales, and trade marketing.
- Strong commercial sense, with in-depth understanding of trade marketing strategy.
- Excellent logical thinking and analytical skills.
- Excellent presentation skills.
- Good English skills, both written and oral.
About Us
- A diverse work environment.
- Learning achievement academy.
- Global exposure and engagement.
- Ongoing career growth and skill development.
- Engaging and challenging work within our portfolio of global clients.
- Culture of performance-based rewards.
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