Customer Success Partner Advisor
4 weeks ago
At SAP, we're committed to helping our customers achieve success with our Concur solutions. As a Customer Success Partner Advisor, you'll play a critical role in developing high-trust relationships with our key customers, driving revenue growth, retention, and relationship health.
Key Responsibilities:- Develop and execute account strategies to drive customer adoption and value realization
- Partner with internal teams to identify upsell and cross-sell opportunities and support delivery of add-on revenue goals
- Establish strategic relationships with customers as trusted advisors, driving customer value realization
- Contribute to process development and organizational growth projects
- Maintain a clean book of business, ensuring data integrity for the business
- 5-7 years of account management or customer engagement experience in managing and growing a portfolio of existing customers
- Account management experience with large global companies with a high level of complexity, focus, and intensity
- Strong understanding and track record in Customer Life Cycle Management in driving customer adoption and value realization
- Proven track record of exceeding retention and revenue targets
- Strong business acumen and ability to drive a value-based conversation
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we're purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
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Customer Success Partner Advisor
2 weeks ago
Beijing, Beijing, China SAP Full timeAbout the RoleThis exciting role as a Customer Success Partner Advisor is part of SAP's global customer success organization.As a trusted advisor to our customers, you will take ownership of customer relationships, ensuring they achieve their business goals with SAP's cloud solutions.You will work closely with customers to understand their needs, develop a...
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Customer Success Manager
2 weeks ago
Beijing, Beijing, China Clarivate Full timeClarivate is seeking a highly skilled and experienced Customer Success Manager to join our Academic and Government APAC team in Beijing/Shanghai. This is an exciting opportunity to work with our flagship products and services, driving value realization, growth, and renewals for our customers.About the RoleLead customers in the application of Clarivate...
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Beijing, Beijing, China SAP Full timeAbout SAPSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database,...
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AdTech Customer Success Manager
2 days ago
Beijing, Beijing, China GeoEdge Full timeUnlock Your Potential as a Customer Success Manager at GeoEdgeWe are seeking a highly motivated and experienced Customer Success Manager to join our dynamic team in China.As a key member of our AdTech company, you will be responsible for overseeing all Account Management initiatives in the APAC regions. You will build strong customer relationships,...
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Customer Success Manager
4 weeks ago
Beijing, Beijing, China Clarivate Full timeWe are seeking a highly skilled Customer Success Manager to join our team at Clarivate. This role will focus on delivering exceptional customer experiences and driving business growth through strategic partnerships.About the RoleLead customers in the application of Clarivate products and services to meet their desired business outcomes.Partner with the...
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Customer Success Account Manager
4 weeks ago
Beijing, Beijing, China Microsoft Full timeOverviewMicrosoft's Customer Experience & Success (CE&S) organization is a global team of over 18,000 employees responsible for creating a differentiated and connected customer experience. As a Cloud Solutions Delivery Lead, you will play a key role in helping our strategic enterprise customers achieve their cloud transformation goals.The Global Customer...
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Technical Customer Success Manager APAC
4 weeks ago
Beijing, Beijing, China GeoEdge Full timeAbout GeoEdgeGeoEdge is a cybersecurity company that specializes in protecting ad platforms, app developers, website owners, and users from bad ads. Our team is dynamic and friendly, and we thrive on challenges because we know that cyber challenges never rest – and neither do we.Job DescriptionWe are seeking a highly motivated and experienced Customer...
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Customer Success Manager
1 month ago
Beijing, Beijing, China goFLUENT Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at goFLUENT. As a key member of our client success team, you will be responsible for building and maintaining strong relationships with our clients, driving customer satisfaction and loyalty, and identifying opportunities for growth and expansion.Key...
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Partner Solutions Architect-SAP
4 weeks ago
Beijing, Beijing, China Amazon Connect Technology Services (Beijing) Co., Ltd. Full timeAbout the RoleWe are seeking a highly skilled Partner Solutions Architect to join our team in China. As a key member of our AWS China Partner team, you will act as the technical trusted advisor to partners, working closely with their technical leadership teams and AWS Partner Managers.Key ResponsibilitiesProvide architectural guidance and recommendations...
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Strategic AI Advisor
4 weeks ago
Beijing, Beijing, China Amazon Connect Technology Services (Beijing) Co., Ltd. - C46 Full timeAbout the RoleAmazon Connect Technology Services (Beijing) Co., Ltd. - C46 is seeking a highly skilled Strategic AI Advisor to join our team. As a key member of our organization, you will play a critical role in driving business growth and innovation through the strategic application of artificial intelligence (AI) and machine learning (ML) technologies.Key...
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Digital Marketing Director for Customer Success
2 weeks ago
Beijing, Beijing, China verticurl Full timeCustomer and Partner Success We're seeking a seasoned professional to lead our client services team as a Client Services Director. The ideal candidate will have a deep understanding of data-driven marketing, agency experience, and a proven track record of driving business growth in digital marketing.Key Responsibilities: 1. Leadership & Relationship...
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Distributor Partner Account Manager
3 weeks ago
Beijing, Beijing, China Hitachi Vantara Full timeJob Summary:We are seeking a highly skilled Partner Relationship Manager to join our team at Hitachi Vantara. As a key member of our global team, you will be responsible for managing our partner relationships, driving growth, and ensuring the success of our business.Key Responsibilities:Manage diverse partner relationships, including marketing, sales, and...
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Customer Success Manager
2 days ago
Beijing, Beijing, China AppsFlyer Full timeWe are seeking an experienced Customer Success Manager to join our team at AppsFlyer.As a key member of our customer success team, you will be responsible for ensuring that our clients achieve their desired outcomes from our platform. You will work closely with our internal stakeholders to understand client needs and provide personalized support to drive...
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Customer Success Manager
4 weeks ago
Beijing, Beijing, China AppsFlyer Full timeUnlock Customer Success with AppsFlyerAs a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships and product expertise.Key Responsibilities:Develop in-depth knowledge of AppsFlyer's product offerings and stay up-to-date on product releases and new...
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APAC Technical Customer Success Lead
2 weeks ago
Beijing, Beijing, China GeoEdge Full timeCustomer Success Manager - APACWe are seeking a highly motivated and experienced Customer Success Manager to join our dynamic team in China. GeoEdge is the absolute market leader in the APAC region and we are looking for a star that will help bring our relations with our customers and partners to the next level.As part of your mission, you will oversee all...
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Strategic Customer Growth Manager
2 days ago
Beijing, Beijing, China Clarivate Full timeAt Clarivate, we're seeking a Strategic Customer Growth Manager to join our team in Beijing/Shanghai.As a key member of our Customer Success Academia & Government APAC team, you'll work closely with customers to drive value realization, growth, and renewals. Your passion for academic research and intellectual property will shine through as you empower...
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Performance Manager, Customer Success
4 weeks ago
Beijing, Beijing, China Unity Full timeThe OpportunityUnity Technologies is seeking a self-motivated individual to join our advertising demand team as a performance manager. You excel in performance advertising, love problem-solving, and analyze data to establish insights. We want you to drive our UA efforts to improve growth for our partners. You will develop and maintain significant...
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Customer Success Account Director
4 weeks ago
Beijing, Beijing, China Microsoft Full timeJob DescriptionMicrosoft is seeking a highly skilled Customer Success Account Director to join our team. As a key member of our Customer Success organization, you will be responsible for driving customer success and growth across our cloud services.Key Responsibilities:Develop and execute customer success plans to drive growth and retentionBuild and maintain...
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Medical Advisor
2 weeks ago
Beijing, Beijing, China Takeda Full timeJob DescriptionAbout the RoleWe are seeking a highly skilled Medical Advisor to join our team at Takeda. As a Medical Advisor, you will play a key role in developing and implementing medical strategies that support the growth and success of our products.Key ResponsibilitiesCollaborate with cross-functional teams to develop and execute medical marketing...
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Customer Success Liaison
3 weeks ago
Beijing, Beijing, China AppsFlyer Full timeAt AppsFlyer, we're passionate about empowering our clients to succeed in the ever-evolving mobile marketing landscape. As a Customer Success Associate, you'll play a pivotal role in helping our clients unlock the full potential of our platform.Key Responsibilities:Develop and execute customized onboarding strategies to ensure seamless integration with our...