Technical Support Specialist

1 day ago


Shanghai, Shanghai, China Barco Full time
Job Description

We are seeking a highly skilled Technical Support Specialist to join our team in Milan, Italy. As a key member of our support team, you will provide expert technical assistance to our customers in the Corporate and Control Room area.

Key Responsibilities:
  • Provide remote and on-site technical support to our customers in Italy and abroad.
  • Install, repair, and troubleshoot Barco hardware and software.
  • Assist with sales demos to promote our visualization solutions.
  • Conduct product training sessions for partners and end-users.
  • Analyze customer needs and provide solutions.
  • Collect feedback and insights from customers and share them with our R&D teams.
Requirements:
  • Bachelor's degree in IT Engineering or equivalent experience.
  • Minimum 3 years of experience in a technical customer-facing environment.
  • Excellent communication skills in Italian and English.
  • Good knowledge of hardware, software, and networking technologies.
  • Able to travel frequently (at least 50% of the time).
About Us

Barco is a leading international company that designs and develops technology to make everyday life better. We have a strong focus on innovation and strive to deliver exceptional service to our customers.

Benefits:
  • A competitive salary package (estimated €55,000 - €65,000 per year).
  • A comprehensive benefits package, including company car.
  • Ongoing training and development opportunities at our Barco University.


  • Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full time

    OverviewWe are seeking a skilled Technical Support Specialist to join our team in Shanghai. As a member of our China Local Project & Product Execution team, you will play a critical role in supporting the development, integration, testing, and delivery of Mobileye's ADAS & autonomous driving projects.


  • Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full time

    Job OverviewWe are seeking an experienced AV Project Technical Support Engineer to join our team in Shanghai. The ideal candidate will have a strong background in automotive technical support, with a focus on ADAS and autonomous driving projects.Key ResponsibilitiesAct as a technical expert for Mobileye's ADAS and autonomous driving projects in China.Lead...


  • Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full time

    Lead the Way in Automated DrivingWe are looking for a seasoned AV Project Technical Support Specialize Engineer to join our Shanghai site. In this role, you will play a vital part in ensuring the success of our projects in the automotive industry.Your Key ResponsibilitiesAct as a technical expert, supporting the development, integration, testing, and...


  • Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full time

    Job OverviewWe are seeking a highly skilled AV Function R&D Support Engineer to join our China Local Project & Product Execution team. The ideal candidate will have a strong automotive technical background, engineering capability, and understanding of autonomous vehicles and ADAS & parking function evaluation & R&D support capabilities.Key...


  • Shanghai, Shanghai, China Siemens Energy Full time

    Technical Support SpecialistAbout the RoleLocationChina Shanghai Shi ShanghaiCompany Siemens High Voltage Switchgear Co., Ltd., ShanghaiOrganization Grid Technologies Business UnitProduct ManagementFull / Part time Full-timeExperience Level Mid-level ProfessionalJob Title: Technical Support SpecialistDept: Export Business-OfferReport to: Export Proposal...


  • Shanghai, Shanghai, China Siemens Energy Full time

    Technical Support SpecialistAbout the RoleLocationChina Shanghai Shi ShanghaiCompany Siemens High Voltage Switchgear Co., Ltd., ShanghaiOrganization Grid Technologies Business UnitProduct ManagementFull / Part time Full-timeExperience Level Mid-level ProfessionalJob Title: Technical Support SpecialistDept: Export Business-OfferReport to: Export Proposal...


  • Shanghai, Shanghai, China Roche Full time

    The RoleAs a Technical Support Specialist at Roche, you will provide IT product technical support for our Field Service Engineers, customers, and other departments. Your primary goal will be to ensure timely and efficient Roche instrument service.Your Responsibilities:Under guidance, collaborate with Field Service Engineers to provide level 2 technical...


  • Shanghai, Shanghai, China JM Huber Corporation Full time

    Compensation: $120,000 - $150,000 per annumAbout the RoleWe are seeking a skilled Technical Support Specialist to join our APAC Consumer Care team. As a key member of the team, you will provide technical support to customers and internal stakeholders, driving growth and revenue in the region.About YouTo succeed in this role, you should have a strong...


  • Shanghai, Shanghai, China MR China Ltd. Full time

    Job Description:As a Technical Support Specialist at MR China Ltd., you will be responsible for advising OEM customers on technical inquiries related to our product range. Your duties will include analyzing and coordinating technical requirements for scheduled customer projects, as well as cooperating with our Assembly and Manufacturing team to clarify...


  • Shanghai, Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34 Full time

    About the RoleWe are seeking an experienced Technical Support Specialist to join our global technical support team at Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34. As a Developer Support Expert, you will play a critical role in ensuring that developer issues are resolved quickly and efficiently.Key ResponsibilitiesProvide technical...


  • Shanghai, Shanghai, China Roche Full time

    The RoleJob Summary:As a Technical Support Specialist at Roche, you will assist Principal or Lead engineers in providing IT product technical support for Field Service Engineers, customers, and other departments. Your primary goal will be to ensure timely and efficient Roche instrument service.Your Responsibilities:Under independent or guidance, cooperate...


  • Shanghai, Shanghai, China cj-smart-cargo Full time

    Job Overview:CJ Smart Cargo is seeking a highly skilled IT Information Technology Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to our domestic and foreign branches, ensuring the smooth operation of our ERP system and related business systems.Key Responsibilities:Provide software...


  • Shanghai, Shanghai, China NTT DATA Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team in Jiangsu, Shanghai (CN-SH), China (CN).Job SummaryThis is a great opportunity for an experienced technical professional to provide top-notch support and maintenance services for our clients.Key ResponsibilitiesProvide on-site and remote technical support for desktop...


  • Shanghai, Shanghai, China Thermo Fisher Scientific Full time

    We are seeking a skilled Product Specialist to represent Thermo Fisher Scientific's Clinical Technologies in the GSD/CSD markets. The ideal candidate will provide technical pre-sales support, drive business growth, and collect market feedback to inform product evolution.Key responsibilities include:Providing technical support to customers on QPCR, dPCR, CE,...


  • Shanghai, Shanghai, China JM Huber Corporation Full time

    Job SummaryThe Technical Support Specialist will provide technical support to customers and sales force, stimulating growth on key Consumer Care market segments at Direct and Distribution accounts. The role will work closely with APAC Sales and Marketing to drive opportunities and growth at Consumer Care customers.Key ResponsibilitiesProvide technical...


  • Shanghai, Shanghai, China Corning Full time

    Job SummaryWe are seeking an Enterprise Technical Support Specialist to join our team. This role will provide technical support for senior leadership team executives and ensure the highest level of confidentiality is maintained.The ideal candidate will have advanced technical troubleshooting and problem-solving skills, with experience supporting and...


  • Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full time

    About This RoleOur team in China seeks a highly skilled AV Function R&D Support Engineer for ADAS & parking to join our excellent Local Project & Product Execution team. The ideal candidate will have a significant automotive technical background, engineering capability, and understandings & studies of autonomous vehicles, as well as ADAS & parking function...


  • Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full time

    OverviewWe are seeking an experienced Automotive Project Manager to lead our China-based team in the development and implementation of Advanced Driver-Assistance Systems (ADAS) and Autonomous Vehicle (AV) projects. This is a fantastic opportunity to join our innovative team at Field Support, Technical Support, & Labs.Job DescriptionThe ideal candidate will...


  • Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full time

    Job Description:As a Senior ADAS Engineer in our Field Support, Technical Support, & Labs team, you will be responsible for leading the development, integration, and testing of Mobileye's ADAS & parking functions.About the Role:This is an exciting opportunity to take part in the Automated Driving revolution. You will work closely with cross-functional teams...


  • Shanghai, Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34 Full time

    About the Role:The Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) is seeking an experienced Technical Support Specialist to join our team in C34.Job Description:We are looking for a skilled technical support specialist to provide assistance to selling partners integrating their systems with our services. As a key member of our global...