Visualisation Specialist

We are looking for a highly skilled Visualisation Specialist to join our team in the Italian office in Milan. As a Visualisation Specialist, you will be responsible for providing technical support to our customers in the corporate and control room areas.

Key Responsibilities:

• Provide remote and on-site technical support to customers in Italy and abroad.
• Installation, repair, and troubleshooting of Barco hardware and software.
• Assist with sales demos to promote Barco solutions.
• Deliver product training to partners and end-users.
• Conduct proactive analysis visits, report, and provide suggestions.
• Collect insights and feedback from customers and partners and feed them back to product managers and R&D teams.
• Document actions and solutions in a timely fashion.
• Foster relationships with customers and identify service sales opportunities.

About Us:

Barco is an international market leader that designs technology to make everyday life better. We develop sight, sound, and sharing solutions to help people work together, share insights, and wow audiences.

Requirements:

• Bachelor's degree in IT Engineering or equivalent experience (minimum 3 years) in a technical customer-facing environment in the visualization industry.
• Strong knowledge of hardware, software, and networking technologies.
• Fluent communication skills in Italian and English, with knowledge of additional languages an asset.
• Excellent written and verbal communication skills.
• Service- and client-oriented mindset.
• Experience with Barco products and Salesforce a plus.
• Able to travel frequently (at least 50% of the time).

What We Offer:

• The opportunity to work for a global market leader where innovation matters.
• A variety of in-house trainings at Barco University to enhance your skills and knowledge.
• A competitive salary package, including a company car.

Salary Range: €60,000 - €80,000 per annum, depending on experience.