Quality Manager
2 months ago
About the Role:
As a Quality Manager at ZF Group, you will be responsible for driving process excellence and ensuring the highest quality standards across our organization.
Key Responsibilities:
- Customer Focus: Develop and implement strategies to achieve zero defects and ensure customer satisfaction.
- Quality Management System: Embed a process-driven quality management system within the organization, coaching and optimizing teams to ensure compliance.
- Result Orientation: Establish quality key performance indicators (KPIs) aligned with headquarters, drive major actions to achieve quality targets, and continually improve processes.
- Global Alignment and Standardization: Analyze quality data, implement quality methodologies, and lead quality projects to ensure global alignment and standardization.
- Budget and Cost Ownership: Plan and control budgets, manage costs, and implement cost-saving initiatives to decrease expenses and increase efficiency.
- Team Management and Development: Lead and develop team members to follow standardized processes, steer their performance, and motivate growth to achieve organizational targets.
- Leadership and Organization: Build and share knowledge internally and externally to leverage expertise and performance levels within the team and organization.
- Technical Competencies: Ensure technical expertise in gearbox engineering, manufacturing, or quality methods, and maintain TPM for quality facilities, equipment, and instruments.
- Interface with External Partners: Collaborate with external business partners, including customers, certification bodies, calibration institutions, and suppliers.
About You:
We are looking for a candidate with a quality mindset and quality management competencies, preferably with a technical background in gearbox engineering, manufacturing, or quality methods. You should have at least 10 years of work experience in quality management, with a minimum of 3 years in a manager role, and a bachelor's degree in mechanical engineering or a similar field.
Behavioral and Leadership Competencies:
- Closely communicate and cooperate with all related departments.
- Plan and organize quality resources to support business development.
- Develop and lead teams to achieve quality goals.
Technical Competencies and Skills:
- Product and application knowledge at warranty and NCR handling.
- Operation process knowledge on plant control plans and process audits.
- Supply management process knowledge on supplier development and management/evaluation/audit.
- Analytical skills, problem-solving (8D), risk management (PFMEA), and PDCA.
- Fluent in written and oral English and Local Language Chinese.
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