Senior Field Service Engineer
2 weeks ago
Job Summary
The role of Service Engineer at Atlas Copco is to provide day-to-day after-sales service to achieve the highest possible levels of customer satisfaction, ensuring sustainable profitable growth.
Key Responsibilities
- Provide installation and commissioning services for customers, ensuring seamless delivery of compressor equipment.
- Deliver equipment maintenance training to customers on-site, enhancing their technical capabilities.
- Offer maintenance and repair services, performing day-to-day service operations and activities for compressor equipment.
- Establish strong relationships with customers, identifying difficult problems and providing total solutions.
- Initiate technical advice to minimize equipment downtime and ensure optimal performance.
- Guide new engineers in their work, ensuring adherence to correct working methods, procedures, and technical specifications.
- Reduce maintenance costs and improve equipment performance and efficiency.
- Provide regular reports to Service Supervisors, summarizing technical issues, customer concerns, and potential requirements for aftermarket products.
- Coordinate with sales and technical teams to offer efficient after-sales service to customers.
- Contribute to sustainable operations, focusing on parts and service, quality, safety, and environmental issues.
Requirements
- More than 3 years of experience in compressor equipment service or related equipment.
- College graduate or above, with a major in mechanical engineering or equivalent.
- Basic English language skills in speaking and reading.
- Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
Benefits
- A friendly, family-like atmosphere.
- Opportunities for growth and development.
- A culture of respectful interaction, ethical behavior, and integrity.
- Potential to see ideas realized and make an impact.
- New challenges and opportunities to learn every day.
- Access to global job opportunities within the Atlas Copco Group.
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