Guest Service Host - Front Office - Hyatt Regency Hong Kong, Tsim Sha Tsui

At Hyatt Regency Hong Kong, Tsim Sha Tsui, we are seeking a dedicated Guest Service Host to join our Front Office team. This role is essential in delivering exceptional service to our guests and ensuring a welcoming atmosphere.

Key Responsibilities:

• Deliver courteous and professional service consistently.
• Engage in meaningful conversations with guests, addressing their inquiries with efficiency and politeness.
• Provide comprehensive front-of-house services to enhance guest experiences.
• Foster and maintain positive relationships with all customers.

Required Qualifications:

Ideal candidates will possess:

• A qualification in Hospitality Management.
• Previous experience in a hotel environment with high standards is preferred.
• Proficient computer skills.
• Strong communication abilities and language proficiency.
• A collaborative spirit, with a focus on customer satisfaction, attentiveness, and hospitality.
• Fresh graduates are encouraged to apply.