Technical Support Specialist

3 weeks ago


Quanzhou, Fujian, China Agilent Full time

Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at Agilent Technologies. As a Field Service Engineer, you will be responsible for providing technical support to our customers in the region, including instrument installation, troubleshooting, and maintenance.

Key Responsibilities

  1. Provide technical support to customers in the region, including instrument installation, troubleshooting, and maintenance.
  2. Respond to customer technical inquiries and provide solutions.
  3. Collaborate with sales, application, and other internal teams to deliver excellent customer service.

Requirements

  1. Master's degree or higher in a relevant field, such as pharmaceuticals, chemistry, biology, food, environment, or materials.
  2. Strong understanding of chromatography principles and LC/GC instrument basics.
  3. Excellent written and spoken English skills.
  4. Strong interpersonal and communication skills, with ability to work under pressure.
  5. Ability to adapt to 75% travel schedule.

Additional Details

This is a full-time position with a weekly schedule. The role includes the option to work remotely. Pay and benefits vary by location and are determined by role, level, and location. For more information, please visit our website.

Travel Requirements

75% of the time

Shift

Day

Duration

No end date

Job Function

Services & Support



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