Customer Success Associate
2 weeks ago
At AppsFlyer, our success is built on the strength of our people, each with their unique expertise and individuality. We're a driven team of diverse interests, united by our passion for delivering exceptional service and personalized experiences. If you share our obsession with trust, accessibility, and the personal touch, you might be the ideal fit for one of our Customer Success roles.
We're seeking a dedicated professional to be our clients' trusted advocate within AppsFlyer. Your key responsibilities will include guiding clients through their entire lifecycle with our platform, from onboarding to renewals, ensuring they derive maximum value from our tools. You'll also be responsible for providing expert advice on mobile and marketing analytics, driving feature adoption, and training clients on our platform.
To succeed in this role, you'll need 2+ years of experience in digital marketing, SaaS products, or product management, with excellent multi-tasking, prioritization, and time management skills. Bonus points if you have a background in servicing SaaS products or the mobile advertising landscape.
-
Associate Director, Customer Success
4 weeks ago
Beijing, Beijing, China NielsenIQ Full timeJob DescriptionAs an Associate Director, Customer Success at NielsenIQ, you will be responsible for delivering exceptional client experiences and driving business growth through strategic partnerships.Key Responsibilities:Develop and execute comprehensive client engagement strategies to drive business outcomesLead cross-functional teams to deliver...
-
Customer Success Liaison
4 weeks ago
Beijing, Beijing, China AppsFlyer Full timeAt AppsFlyer, we're passionate about empowering our clients to succeed in the ever-evolving mobile marketing landscape. As a Customer Success Associate, you'll play a pivotal role in helping our clients unlock the full potential of our platform.Key Responsibilities:Develop and execute customized onboarding strategies to ensure seamless integration with our...
-
Customer Success Manager
2 days ago
Beijing, Beijing, China AppsFlyer Full timeWe are seeking an experienced Customer Success Manager to join our team at AppsFlyer.As a key member of our customer success team, you will be responsible for ensuring that our clients achieve their desired outcomes from our platform. You will work closely with our internal stakeholders to understand client needs and provide personalized support to drive...
-
Customer Success Manager
4 weeks ago
Beijing, Beijing, China AppsFlyer Full timeUnlock Customer Success with AppsFlyerAs a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships and product expertise.Key Responsibilities:Develop in-depth knowledge of AppsFlyer's product offerings and stay up-to-date on product releases and new...
-
Customer Success Manager
1 month ago
Beijing, Beijing, China goFLUENT Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at goFLUENT. As a key member of our client success team, you will be responsible for building and maintaining strong relationships with our clients, driving customer satisfaction and loyalty, and identifying opportunities for growth and expansion.Key...
-
Customer Success Account Director
4 weeks ago
Beijing, Beijing, China Microsoft Full timeJob DescriptionMicrosoft is seeking a highly skilled Customer Success Account Director to join our team. As a key member of our Customer Success organization, you will be responsible for driving customer success and growth across our cloud services.Key Responsibilities:Develop and execute customer success plans to drive growth and retentionBuild and maintain...
-
Customer Success Account Manager
4 weeks ago
Beijing, Beijing, China Microsoft Full timeOverviewMicrosoft's Customer Experience & Success (CE&S) organization is a global team of over 18,000 employees responsible for creating a differentiated and connected customer experience. As a Cloud Solutions Delivery Lead, you will play a key role in helping our strategic enterprise customers achieve their cloud transformation goals.The Global Customer...
-
Customer Success Partner Advisor
4 weeks ago
Beijing, Beijing, China SAP Full timeUnlock Your Potential as a Customer Success Partner AdvisorAt SAP, we're committed to helping our customers achieve success with our Concur solutions. As a Customer Success Partner Advisor, you'll play a critical role in developing high-trust relationships with our key customers, driving revenue growth, retention, and relationship health.Key...
-
AdTech Customer Success Manager
2 days ago
Beijing, Beijing, China GeoEdge Full timeUnlock Your Potential as a Customer Success Manager at GeoEdgeWe are seeking a highly motivated and experienced Customer Success Manager to join our dynamic team in China.As a key member of our AdTech company, you will be responsible for overseeing all Account Management initiatives in the APAC regions. You will build strong customer relationships,...
-
Customer Success Account Director
2 weeks ago
Beijing, Beijing, China Microsoft Full timeJob DescriptionOverviewAt Microsoft, we empower every individual and organization to achieve more. As a Customer Success Account Manager, you will bridge the gap between customers and transformative solutions, driving growth and fostering long-term partnerships.Key ResponsibilitiesAs a strategic leader, you will:Directly manage CSAM individual contributors...
-
APAC Technical Customer Success Lead
2 weeks ago
Beijing, Beijing, China GeoEdge Full timeCustomer Success Manager - APACWe are seeking a highly motivated and experienced Customer Success Manager to join our dynamic team in China. GeoEdge is the absolute market leader in the APAC region and we are looking for a star that will help bring our relations with our customers and partners to the next level.As part of your mission, you will oversee all...
-
Technical Customer Success Manager APAC
4 weeks ago
Beijing, Beijing, China GeoEdge Full timeAbout GeoEdgeGeoEdge is a cybersecurity company that specializes in protecting ad platforms, app developers, website owners, and users from bad ads. Our team is dynamic and friendly, and we thrive on challenges because we know that cyber challenges never rest – and neither do we.Job DescriptionWe are seeking a highly motivated and experienced Customer...
-
Digital Marketing Director for Customer Success
2 weeks ago
Beijing, Beijing, China verticurl Full timeCustomer and Partner Success We're seeking a seasoned professional to lead our client services team as a Client Services Director. The ideal candidate will have a deep understanding of data-driven marketing, agency experience, and a proven track record of driving business growth in digital marketing.Key Responsibilities: 1. Leadership & Relationship...
-
Beijing, Beijing, China SAP Full timeAbout SAPSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database,...
-
Customer Success Manager
2 weeks ago
Beijing, Beijing, China Clarivate Full timeClarivate is seeking a highly skilled and experienced Customer Success Manager to join our Academic and Government APAC team in Beijing/Shanghai. This is an exciting opportunity to work with our flagship products and services, driving value realization, growth, and renewals for our customers.About the RoleLead customers in the application of Clarivate...
-
Customer Success Manager
4 weeks ago
Beijing, Beijing, China Clarivate Full timeWe are seeking a highly skilled Customer Success Manager to join our team at Clarivate. This role will focus on delivering exceptional customer experiences and driving business growth through strategic partnerships.About the RoleLead customers in the application of Clarivate products and services to meet their desired business outcomes.Partner with the...
-
Customer Success Partner Advisor
2 weeks ago
Beijing, Beijing, China SAP Full timeAbout the RoleThis exciting role as a Customer Success Partner Advisor is part of SAP's global customer success organization.As a trusted advisor to our customers, you will take ownership of customer relationships, ensuring they achieve their business goals with SAP's cloud solutions.You will work closely with customers to understand their needs, develop a...
-
Product Support Associate
4 weeks ago
Beijing, Beijing, China AppsFlyer Full timeAre you passionate about delivering exceptional customer experiences? Do you have a knack for explaining complex technical concepts in a simple way? We're looking for a skilled Product Support Associate to join our team at AppsFlyer.This role is perfect for someone who is eager to make a real impact on our customers' journeys. As a Product Support Associate,...
-
Performance Manager, Customer Success
4 weeks ago
Beijing, Beijing, China Unity Full timeThe OpportunityUnity Technologies is seeking a self-motivated individual to join our advertising demand team as a performance manager. You excel in performance advertising, love problem-solving, and analyze data to establish insights. We want you to drive our UA efforts to improve growth for our partners. You will develop and maintain significant...
-
Product Support Associate
2 weeks ago
Beijing, Beijing, China AppsFlyer Full timeAbout the Role:AppsFlyer is seeking an experienced Product Support Associate to join our team. As a key member of our customer success team, you will be responsible for providing top-notch assistance to clients, ensuring they achieve their desired objectives. Your primary focus will be on addressing product-related issues and questions, as well as relaying...