Customer Success Associate

2 weeks ago


Beijing, Beijing, China AppsFlyer Full time

At AppsFlyer, our success is built on the strength of our people, each with their unique expertise and individuality. We're a driven team of diverse interests, united by our passion for delivering exceptional service and personalized experiences. If you share our obsession with trust, accessibility, and the personal touch, you might be the ideal fit for one of our Customer Success roles.

We're seeking a dedicated professional to be our clients' trusted advocate within AppsFlyer. Your key responsibilities will include guiding clients through their entire lifecycle with our platform, from onboarding to renewals, ensuring they derive maximum value from our tools. You'll also be responsible for providing expert advice on mobile and marketing analytics, driving feature adoption, and training clients on our platform.

To succeed in this role, you'll need 2+ years of experience in digital marketing, SaaS products, or product management, with excellent multi-tasking, prioritization, and time management skills. Bonus points if you have a background in servicing SaaS products or the mobile advertising landscape.



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