Technical Application Specialist

4 weeks ago


Tianjin, Tianjin, China Onto Innovation Full time

Ongoing semiconductor innovation drives the demand for skilled professionals who can effectively support customers in implementing and optimizing our software solutions. As a Technical Application Specialist, you will play a pivotal role in ensuring seamless customer experiences by providing expert guidance and assistance on product adoption, training, and support.

Key Responsibilities

  1. Collaborate with sales teams to deliver successful pre-sales demonstrations, product roadmaps, and customer project implementations.
  2. Work closely with product management and development teams to design and implement new features aligned with Onto Innovation's software product roadmap.
  3. Support customers in data analysis and value documentation through whitepapers or use case capturing, as well as constructing relevant use cases for future sales materials.
  4. Provide written and oral feedback to customers on application work, including troubleshooting, model development, and installation procedures.
  5. Offer technical assistance within areas of specialty for customers.
  6. Participate in seminars and whitepapers related to the supported software platform.
  7. Pursue approximately 70% travel requirements, primarily domestic China.

Requirements

  • Bachelor's degree in any discipline.
  • At least two years of direct semiconductor experience in FDC/APC and Defect systems within fab process areas.
  • Familiarity with FDC/APC/Defect techniques and experience with various semiconductor manufacturing process tools. Knowledge of at least two of these techniques is mandatory.
  • Basic understanding of wafer manufacturing processes.
  • Preferably, semiconductor fab experience with factory automation skills.
  • Systematic approach to problem-solving.
  • Effective time management: schedule adherence and prioritization.
  • Moderate supervision required; stays atop assignments.
  • Continuous improvement mindset and knowledge of techniques such as 5s, Lean Manufacturing, Six Sigma.
  • Drive for continuous skill improvement.
  • Team player, able to collaborate with departments and/or individuals, guiding/motivating team members on best practices and toolset expertise.
  • English proficiency at a basic conversational/written level.

Compensation Package

We offer competitive salaries along with a comprehensive benefits package, including health, dental, vision, life, disability insurance, paid time off, 401(k) plan with employer match, and an Employee Stock Ownership Program (ESOP). Additionally, we provide resources, state-of-the-art tools, and equipment to promote success within a welcoming and inclusive corporate culture where contributions are recognized.

Equal Opportunity Employer

We strive to be an inclusive workplace and welcome applications from all qualified candidates without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.



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