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Customer Support Engineer for Peripheral Devices

1 month ago


Dongguan, Guangdong, China Qualcomm Full time

Job Summary:

Qualcomm is seeking a Customer Support Engineer to join our team. As a Customer Support Engineer, you will be responsible for providing technical support to customers on peripheral devices and interfaces, including USB, I2C, SPI, and SDIO.

Key Responsibilities:

  • Help customers troubleshoot and resolve issues related to peripheral devices and interfaces.
  • Debug and resolve stability issues related to USB and other peripheral interfaces.
  • Collaborate with development teams to identify and fix root causes of issues.
  • Provide technical support and guidance to customers on the use of Qualcomm's products and technologies.

Requirements:

  • Strong experience in C/C++ programming.
  • Strong understanding of ARM architecture and embedded OS.
  • Strong understanding of common communication interfaces like USB, I2C, SPI, SDIO, and others.
  • Familiarity with Python/Perl or other script languages.
  • Strong interpersonal skills and ability to quickly learn new technologies.

Education:

Bachelor's degree in Computer Science or related field.

Qualifications:

  • Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.
  • Strong understanding of Windows kernel Drivers programming.

About Qualcomm:

Qualcomm is an equal opportunity employer and is committed to diversity on our teams. We are a global leader in wireless technology and are seeking talented individuals to join our team.