Customer Service Representative
3 weeks ago
As a Customer Service Officer at Arrow Electronics, Inc., you will provide exceptional internal and external customer service, sales support, and order management. Your key responsibilities will include handling customer inquiries, resolving issues, and maintaining performance expectations to enhance Arrow's position within each customer and supplier.
Key Accountabilities
- Provide expert customer service and sales support to both the Inside Sales Team and customer engagements.
- Manage the Order to Invoice Process, including order entry, value-added order entry, and follow-up.
- Support sales team with direct customer contact within Planned Demand and Quality assurance processes.
- Handle branch service requests, RMA, and initiate CAR and FQR analysis.
- Assist Inside Sales with Quote to Order objectives, including loading SDT quotes and forwarding quotes in PDF format.
Job Requirements
This role requires a 2-year degree and 3-5 years of experience or a High school graduate with equivalent related experience. Specific certifications may be required.
Location
CN-Shenzhen, China (Upper Hills, Huang Gang Rd)
Time Type
Full time
Job Category
Business Support
-
Customer Service Representative
2 weeks ago
Shenzhen, Guangdong, China TE Connectivity Full timeJob OverviewTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services.Key...
-
Customer Service Representative
2 weeks ago
Shenzhen, Guangdong, China Corning Full timeAt Corning, we're shaping the industries we serve and the world we share. As a Customer Service Representative, you'll be part of a team that's vital to our customers' success.We're inventing life-changing technologies using materials science, and our scientific and manufacturing expertise is at the center of the way the world interacts, works, learns, and...
-
Customer Service Representative
4 weeks ago
Shenzhen, Guangdong, China Molex Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Molex. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring timely delivery of products, and maintaining strong relationships with our customers.Key ResponsibilitiesProvide top-notch...
-
Customer Service Representative
2 days ago
Shenzhen, Guangdong, China Huatai Securities Full timeAt Huatai Securities, we are seeking a highly skilled and experienced Customer Service Representative to join our team.About the RoleThe successful candidate will be responsible for handling switchboard operations, answering and transferring calls in a professional and courteous manner. You will also be required to greet visitors, manage incoming and...
-
Customer Service Representative
2 weeks ago
Shenzhen, Guangdong, China Molex Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Molex. This role will be responsible for providing exceptional customer service to all customers, meeting key performance indicators (CRD).Key ResponsibilitiesProvide timely and effective support to customers through various communication channels, ensuring their...
-
Customer Service Professional
2 days ago
Shenzhen, Guangdong, China Molex Full timeAbout the RoleWe are seeking a highly skilled Customer Service Professional to join our team at Molex as a Representative. In this role, you will be responsible for delivering exceptional customer service to meet CRD (Customer Request Deadline) and improving delivery performance on an ongoing basis.
-
Financial Services Representative
4 weeks ago
Shenzhen, Guangdong, China HSBC Full timeFinancial Services RepresentativeWe are seeking a skilled and experienced professional to join our team in Shenzhen, China. As a Financial Services Representative, you will be responsible for delivering exceptional customer service and providing financial solutions to our clients.Key Responsibilities:Contribute to a high-performing team that achieves...
-
Customer Service Representative
4 weeks ago
Shenzhen, Guangdong, China Lumentum Full timeAt Lumentum, we're passionate about delivering exceptional customer experiences. As a Senior Customer Service Professional, you'll play a vital role in ensuring our customers receive top-notch support and service.Key Responsibilities:Act as a key point of contact for customers, ensuring their requirements are met and documented accurately.Provide proactive...
-
Customer Service Representative
4 weeks ago
Shenzhen, Guangdong, China Huatai Securities Full timeJob SummaryHuatai Securities is seeking a highly skilled and customer-focused Receptionist to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to provide exceptional service to clients and colleagues alike.Key ResponsibilitiesManage switchboard operations, handling calls and transferring them...
-
Customer Service Representative
4 weeks ago
Shenzhen, Guangdong, China Corning Full timeAs a key member of the Customer Service team at Corning, this role involves working closely with the team to ensure seamless daily operations.Key Responsibilities:Verify order accuracy and confirm entry into the system.Prepare and confirm customer payments, as well as maintain order-related data.Support the team in document filing and other tasks as...
-
Customer Service Professional
2 days ago
Shenzhen, Guangdong, China TE Connectivity Full timeJob OverviewAt TE Connectivity, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Our Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.Responsibilities...
-
Customer Service Representative
1 week ago
Shenzhen, Guangdong, China Applied Materials Full timeJob Summary:As a Customer Engineer at Applied Materials, you will be responsible for performing routine preventative maintenance within established timeframes, completing quality repairs, and responding to fab issues by communicating with other engineers and participating in escalation conference calls.Key Responsibilities:Perform all standard service...
-
Customer Service Specialist II
4 weeks ago
Shenzhen, Guangdong, China TE Connectivity Full timeJob OverviewAt TE Connectivity, we're committed to creating a safer, more connected world. As a Customer Service Specialist II, you'll play a key role in delivering exceptional customer experiences. You'll interact with customers, sales teams, and service representatives to handle a variety of pre-sales and post-sales service functions. Your responsibilities...
-
Customer Service Representative
2 days ago
Shenzhen, Guangdong, China HSBC Full timeWealth and Personal Banking (WPB) is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with trillions in assets.Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and...
-
Sales and Customer Service Representative
4 weeks ago
Shenzhen, Guangdong, China tesa Full timeKey ResponsibilitiesMarketing Strategy and PlanningDevelop market insights through market mapping activities and implement annual marketing and project plans to achieve business objectives and goals.Align with sales teams to ensure resource allocation, action plans, and business targets are met.Market IntelligenceCollect and analyze marketing information and...
-
Sea Logistics Customer Service Representative
2 weeks ago
Shenzhen, Guangdong, China Kuehne+Nagel Full timeAbout the RoleWe are seeking a skilled Customer Care Specialist to join our team and provide exceptional support to our customers in the maritime operations.Your Key ResponsibilitiesDrive customer engagement and satisfaction through daily interactions and regular care visits.Qualify customer inquiries and provide quotations within the given price...
-
Shenzhen, Guangdong, China HSBC Full timeWealth and Personal Banking ExpertWealth and Personal Banking is a new global business combining Retail Banking and Wealth Management, and Global Private Banking, to become a global wealth manager with trillions in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal...
-
Customer Development Representative
4 weeks ago
Shenzhen, Guangdong, China HSBC Full timeWealth and Personal Banking (WPB)Wealth and Personal Banking is a global business combining Retail Banking and Wealth Management, with a focus on becoming a global wealth manager with trillions in assets. Our dedicated colleagues serve millions of customers worldwide, providing products and services such as bank accounts, credit cards, personal loans, and...
-
Shenzhen, Guangdong, China HSBC Full timeWealth and Personal Banking (WPB)At HSBC, we are expanding our global business to become a leading wealth manager with a presence in over 80 countries. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth.About the RoleAs a Customer Development Representative, you will be focused on...
-
Customer Service Specialist
2 weeks ago
Shenzhen, Guangdong, China Lumentum Full timeJoin Lumentum as a Customer Service Specialist and take on a pivotal role in ensuring the smooth delivery of products to our customers. Key Responsibilities:Act as a key point of contact for customers and ensure their requirements are met and documented appropriately.Proactively support customers with both pre-sales and post-sales activities.Review, enter...