Hotel Operations Manager
2 weeks ago
Job Summary:
We are seeking a highly skilled Hotel Operations Manager - Front Office to join our team at Marriott International. As a key member of our management team, you will be responsible for leading the front office operations and ensuring seamless guest experiences.
Key Responsibilities:
- Lead and manage the front office team to achieve exceptional guest satisfaction and financial results
- Develop and implement strategies to improve front office operations, including staff development and training
- Manage day-to-day front office operations, including scheduling, payroll, and budgeting
- Collaborate with other departments to ensure seamless guest services and resolve any issues that may arise
- Conduct regular performance reviews and provide coaching and feedback to team members
- Maintain open communication with all stakeholders, including guests, employees, and management
Requirements:
- High school diploma or equivalent required; 4-year degree in Hospitality, Business Administration, or related field preferred
- At least 4 years of experience in hotel operations, with a focus on front office management
- Proven track record of achieving excellent guest satisfaction scores and revenue growth
- Strong leadership and communication skills, with ability to motivate and develop teams
- Excellent problem-solving and analytical skills, with ability to adapt to changing situations
What We Offer:
- A competitive salary range of $60,000 - $80,000 per year, depending on experience
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
- The opportunity to work with a world-renowned hospitality brand and develop your career in a dynamic and fast-paced environment
About Us:
Marriott International is a global hospitality company with over 7,000 properties in more than 131 countries. We are committed to providing exceptional guest experiences and developing our employees through ongoing training and development programs.
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