Warehouse Operations Manager
4 weeks ago
As a Warehouse Operations Manager at Bosch, you will be responsible for conducting digital tools and automation solutions in 3rd party warehouses. This includes management of warehouse service providers in daily operations, guiding Logistics Service Providers (LSPs) to set up warehouse work instructions, and optimizing processes for inbound and outbound operations. You will also ensure warehouse stock accuracy, supervise daily goods receiving, picking, packing, and cycle counting, and handle goods damage, returns, discrepancies, and scrapping. Additionally, you will ensure adherence to warehouse performance and quality Key Performance Indicators (KPIs), implement measures to ensure customer warehouse performance and quality, and execute improvement work in the warehouse together with LSPs to increase efficiency and productivity while reducing costs.
Front-end Responsibilities
- Initiate point of contact (POC) based on internal demand
- Initiate POC based on customer demand
- Closely review and drive system and POC implementation
- Closely update POC status towards customers
- Close monitor Voice of Customer (VoC) results
- Actively collect comments and feedbacks from customers
- Take instant actions according to customers' voice
- Actively update actions to customers
- Operation relevant strategy/info frequently exchange between Supply Chain and Global Business
Qualifications
Strong customer orientation, very good communication skills, be tough, strong team player, pro-active, flexible, willing to take additional responsibilities, entrepreneurship, negotiation, influence, eye for details, able to work under stressful environment, analytical and intellectual competency, and able to work independently. Bachelor degree, at least 5 years' experience in management of warehouse service provider, experience in digital tool and automation solution in logistics area, experience in improvement work on the shop floor, experience in implementation of quality tools and methodology based on VDA, TS16949 and ISO 90001, understanding of Lean Principles, and basic written and oral English communication skills.
About Bosch
Bosch is a leading global supplier of technology and services. We are committed to innovation and quality, and we are looking for talented individuals to join our team. As a Warehouse Operations Manager, you will have the opportunity to work with cutting-edge technology and collaborate with a diverse team of professionals. We offer a dynamic and challenging work environment, with opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about logistics and supply chain management, we encourage you to apply for this exciting opportunity.
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